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Hi Kathy- Model JVM1650CB Serial ZA9225995 was manufactured in 2001. Due to age, you may want to consider replacement vs repair. However, if you are interested in repair, please GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Also, GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160D can be installed in the same space. JVM3160DFCC: 29 7/8"W x 16 1/2"H x 15 1/4"D / JVM1650CB: 29 7/8"W x 16 13/32"H x 15 1/4"D. We certainly appreciate your loyalty. Keep in touch! SUE@GEA
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