“My microwave came without the top screws that secure it to the top cabinet. It's a simple replacement problem is I don't know the exact size of them can you please help by telling me the size of the screw. Length and diameter. Thank you!”
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Hi Uli- Thanks for choosing GE! We are sorry to hear the top screws were missing from your new microwave and apologize for any inconvenience this has caused. The hardware packet includes Wood Screws (3/16” x 2”), Toggle Bolts (and wing nuts) (1/4” x 3”), and Self-aligning Machine Screw (1/4”-28 x 3-1/4”). For reference, see page 7 of the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - You can also contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our Contact Us page at GEAppliances.com: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - We hope this is helpful. Keep in touch! SUE@GEA
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