“My 1.5 year old GE OTR microwave is not heating food - it sounds fine like it is working but food is cold ! I felt sides of microwave and they seem warm to the touch. Is this magnetron problem? I know it's out of warranty but only 1.5 years -ugh”
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I also have a GE OTR Microwave JVM3160RF8SS that has failed twice and does not heat... first time was a door Limit Switch- really piece of junk GE should reimburse failing after less than two years...
Sorry, there was a problem. Please try again later.Hi CK - Thanks for reaching out to us. We are sorry to hear your GE Microwave JVM3160DFWW no longer heats and apologize for any inconvenience this has caused. This is frustrating, we know. If the microwave runs but is not heating, it could be one of many components. Make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. Reset the electronics by unplugging from power outlet or turn off power at the home circuit breaker for 30 seconds or so. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. If the above suggestions do not solve the issue, a qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We hope this is helpful. Keep in touch at GEAppliances.com. Sue
Sorry, there was a problem. Please try again later.I just replaced my microwave after only 8 years, it too would not heat. We think the door closure was broken. We bought a new one...
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