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Hi Kristie - Model JVM3160DFWW does not have Mute option. Models JVM6172DKWW and JVM6175DKWW have Mute option. Keep in touch! Sue
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Hi Kristie - Model JVM3160DFWW does not have Mute option. Models JVM6172DKWW and JVM6175DKWW have Mute option. Keep in touch! Sue