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Hello there - Thanks for reaching out. We hate to hear that your 20 years old microwave is cracked. In the event of a hole in the microwave’s cavity wall, the damage is non-repairable and you should discontinue use of the product. Arcing may cause a hole to occur and, subsequently, additional arcing may occur when the microwave is used. If there is a hole in the microwave interior, we recommend that the microwave be replaced. We're very glad that you checked! -Mikayla@GEA
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