“My wonderful GE microwave JEB1860SM2SS is 20 years old, is used daily with no problems. However, the back edge is cracked and has some holes where the back edge touches the floor. Is it unsafe?”
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Hello there - Thanks for reaching out. We hate to hear that your 20 years old microwave is cracked. In the event of a hole in the microwave’s cavity wall, the damage is non-repairable and you should discontinue use of the product. Arcing may cause a hole to occur and, subsequently, additional arcing may occur when the microwave is used. If there is a hole in the microwave interior, we recommend that the microwave be replaced. We're very glad that you checked! -Mikayla@GEA
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