“My turn table on model # JVM1842WD 002 does not work. Are there replacement parts available?”
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Hello Jer - Thank you for reaching out to us regarding your microwave. We are sorry to hear your microwave turntable is not working and we are glad to assist. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16898 If this information does not help, service is recommended. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/ Or if you prefer to call you can reach our scheduling department at:1-800-432-2737. To order replacement parts through the GE Appliance Parts Store you can call our Parts Team at 1-877-959-8688 or order on-line by visiting: https://www.geapplianceparts.com/store/ We apologize for any inconvenience it has caused. Olga
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