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Hey there - we're sorry to hear you had to experience this situation with setting up your clock. We recommend referring to page 12 of the owner's manual to learn more about the clock setup process. -- If this doesn't prove helpful, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- You can also reach out to us on social media if there are other questions or concerns we can assist you with. Have a great one. - Pablo@GEA
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