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This is usually controlled by local building codes. For me the requirement was the microwave has to be a minimum of 18” above a stovetop or range.
Sorry, there was a problem. Please try again later.Hi there - We appreciate you reaching out and we're sorry that you're experiencing issues with your current microwave's keypad. The minimum distance between a range top and the bottom of an over-the-range microwave is 13.5 inches. A diagram of mounting requirements can be found on page 8 of this model's installation instructions: https://files.bbystatic.com/4g5y%2FurKsDnINGA3SX7atw%3D%3D/D080728B-D48F-4217-B33D-62483037B6BF.pdf. We encourage you to reach out to our customer support team directly. Please feel free to connect with us through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). We hope this is insightful! Take care, Kelsey@GEA
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