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Hello - this is Nancy at GE Appliances. We are sorry to hear that you are having a difficult time getting the proper template so you can install your new over-the-range microwave. I am happy to help you. Please contact the GE Answer Center at 1-800-626-2005 for assistance. Thanks for checking with us!
Sorry, there was a problem. Please try again later.Look through the other answers about carefully measuring where the holes go. I want to caution you to check the bolts you bought and make sure they thread into the microwave top easily with just your fingers. There are a couple of different thread styles in the microwaves depending on the manufacturer. I bought the wrong threads once and buggered up the nuts in the case, then had to take the case apart to replace the mounting nuts on the inside of the microwave's metal "shell"!
Sorry, there was a problem. Please try again later.I had the same issue, luckily the existing wall mount worked. Maybe look for a similar sized model, maybe there is some standardization happening in the industry.
Sorry, there was a problem. Please try again later.Contact the manufacturer
Sorry, there was a problem. Please try again later.
