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Hi BK- We are sorry to hear of the issue with the door switch. This is certainly unusual as we are committed to manufacturing quality appliances for our consumers. You can reach out to us from our "Contact Us" page at: http://www.geappliances.com/service_and_support/contact - Rest assured anytime we hear issues encountered in the use of one of our products, they are addressed. Therefore, you should not expect issues with the door switch in the new microwave. Keep in touch! SUE@GEA
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