A:AnswerThank you for asking this great question! Unfortunately, you cannot disable the vent fan. The vent fan comes on automatically to protect the microwave, as well as the cooking surface below. We hope this helps; kind regards – Matthew@GEA
A:AnswerHi there and thanks for your interest in this beautiful microwave. We’re happy to let you know the installation kit is included. Please let us know if we can help with anything else. -Gina@GEA
A:AnswerHi - Thank you for reaching out to us and for your interest in a new GE Appliances over-the-range microwave. We do not offer a model with the door hinge on the right side. After checking several of our models, a minimum of 1/2"-3/4" is required for proper door clearance. We are glad you checked with us. Kind regards - Vikki@GEA
A:AnswerHi - Thank you for your interest in a new GE Appliances over-the-range microwave. All of our models will fit in the same 30" wide opening. We do recommend using the new mounting bracket and hardware that will be packaged with the new unit to ensure the unit has been installed properly. Here are a couple of models that are comparable in capacity and features for your consideration - GE Appliances JVM6175DKWW and JVM7195DKWW. We hope you find this helpful. Kind regards - Vikki@GEA
A:AnswerHey there, and thanks for contacting us. We hate to hear your microwave is no longer working, but we do appreciate you choosing GE Appliances for your next model! Unfortunately, you would not be able to reuse your existing bracket – we regret any inconvenience this may cause, but the mounting bracket included with the new microwave should be used, as the bracket is specific to each model. (The new screws, bolts and exhaust adapter should also be used.) That said, all 30” over-the-range microwaves are approximately the same width and designed to fit into a 30” wide cabinet opening, so any of our over-the-range models of that width will work as a replacement for your existing model. Several of our models may work for you - PVM9179DRWW, for example, also has a white finish and has similar capacity and dimensions as your last model. If you’d like to view other options, you can do so on our GE Appliances website by viewing the ‘Kitchen’ tab, selecting ‘All Microwaves’ and using the filtering options on the side to choose ‘Over-the-Range’ as your type of microwave. We hope this is helpful, and are glad to assist with any other questions or concerns you may have. Thanks for being part of our GE Appliances family! -Sarah@GEA
A:AnswerI think it was approximately $140 and worth every penny! Technicians removed old unit, installed new one and cleaned up work area. I could never have gotten new unit from car to my home on my own!
A:AnswerHello there - we're happy to answer this question about the ductwork for this microwave! We can confirm that you are able to use round ducting with this unit, but you must keep a few things in mind: *If you're using a round duct, a rectangular-to-round transition adaptor must be used *Round ducts should be a minimum of six inches (can use seven) in diameter. -- If you need more information about the ductwork, please refer to the installation instructions here: https://content.syndigo.com/asset/7ddcef62-bca6-43f2-8656-ea942f6c0352/original.pdf -- We hope this was helpful. Have a great week. - Pablo@GEA
A:AnswerHi there - we're happy to provide a suggestion to replace your GE over-the-range microwave! This model (JVM3160RFSS) will be the most similar unit when it comes to features and size. While this newer model doesn't match the exact dimensions of your current one, the opening will still be able to fit this model. -- Only thing to keep in mind is that this newer model will not come with a full-width, removable rack like your current one and we do apologize for any inconvenience this might cause. -- We hope this information was helpful and we are incredibly grateful to have you as part of the GEA family. Have a great week. - Pablo@GEA
A:AnswerHi there and thanks for reaching out with this question. Yes, both versions use the same base plate assembly, but it’s best to use what is included with your microwave. We’re always here should you need further assistance. -Gina@GEA
A:AnswerHi there! Thanks for asking. We appreciate your loyalty to GE Appliances and we'd be happy to help with your question. We highly suggest looking at the installation instructions for this microwave.. As long as the opening has the necessary dimensions, it should make a great replacement. Both models are very similar in size and we think this unit (JVM3160DFWW) is an excellent choice. Hope this helps! -Sylvia@GEA
A:AnswerHey there! We appreciate your interest in this wonderful microwave. We’re happy to let you know 15 amps is what is required for this unit. If we can answer any additional questions, please let us know. -Gina@GEA
A:AnswerProbably a blown fuse inside the unit . You might be able to find youtube video on how to replace the fuse. If that doesn't work then you have a bigger problem. I had an older model similar to this one it also went out i Replace the fuse but it immediately blew.
