A:AnswerHello. Thanks for reaching out! Yes, this unit comes with the mounting bracket and hardware. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerThanks for your question! We're so sorry to hear that your microwave has stopped heating and know what a pain this would be. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy! So you are aware, your microwave is 16-13/32" x 29-7/8" x 15-1/4" (HxWxD) and the replacement you were looking at is 16-1/8" x 29-7/8" x 15-9/16" (HxWxD). If there's anything else we can help with, let us know. We're here for you. -Chris@GEA
A:AnswerThis is a great question! All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to complete the installation process. This makes choosing a replacement microwave very easy. There are, however, some slight dimensional differences between these two models. Your current microwave is 16-13/32" x 29-7/8" x 15-1/4" (HxWxD) and the model you asked about is 16-1/8" x 29-7/8" x 15-9/16" (HxWxD). Let us know if there's anything else we can do to help! -Chris@GEA
A:AnswerOh no, we're so sorry to hear that your microwave is burning your food and know what a pain this would be. We'd love to help. Have you tried cooking your food for a shorter period of time? If this does not stop your food from burning, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening and hope this helps. -Chris@GEA
A:AnswerHello- Thanks so much for checking with us. We appreciate your loyalty to our GE Appliances brand. This JVM3160RFSS will fit perfectly in your current space. This new model will have a larger cubic ft. of 1.6 vs 1.4 cubic ft. in your previous model. If you have any additional questions please feel free to reach out. We are here to help! Joyce@GEA
A:AnswerYes, it should be able to convert. The unit will need to be removed and the fan in the back will need to be rotated. I would recommend getting a copy of the Installation guide, should be able to get on-line.
A:AnswerHi - Great question! The mounting bracket is included with this microwave. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. Thanks so much for checking. -Mikayla@GEA
A:AnswerHi - Thanks so much for reaching out about a replacement microwave, we're happy to help.
All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. Let us know if any other questions come up. -Mikayla@GEA
A:AnswerHello. We're sorry to hear that your microwave went out, and that you had to experience this inconvenience. To avoid any risk of injury, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). If you have any additional questions, please reach out. We are happy to help.- Kianna@GEA
A:AnswerMicrowaves do have a fuse in them and can be checked and changed if blown. Just make sure the microwave is disconnected from the power source and that the fuse is pulled before checking it with a ohm meter for continuity. If you try checking the fuse while it is still in the fuse holder it may very well false read good because of back feeding through circuits. If the fuse is bad, make sure to replace it with the exact same size or rated fuse.
A:AnswerJust had a new GE 1.6 Cu. Ft. replacement installed from our old GE 1.6 Cu. Ft. and the installers used the old bracket instead of the new one. Better fit they said. INstalled perfectly with the old previous GE bracket.
