A:AnswerHello- We appreciate you checking with us. All current OTR (over-the-range microwaves), including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas ranges and cooktops* with combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no performance or warranty problem. ~For Pro Ranges and Rangetops, we recommend checking the installation instructions for the appliance. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
A:Answerthe newer unit fits into the space the older unit had used. BUT, the door shape of the newer unit will hit the cabinet on the left side of the unit. Your installation needs to be moved to the right to clear the cabinet when the micro door is opened. Not noticeable unless you are a nit picker.....you may have to move the hanging bracket...if you signup for Best Buy TotalTech they deliver and install the unit for free....
A:AnswerHi there,
Oh goodness! We're terribly sorry to hear that the handle and glass have broken from your microwave. We absolutely understand how aggravating that is. The door can be replaced, but will require service. You can schedule an appointment by calling 1-800-432-2737. The dimensions of the 1.6 cu. ft. microwave are 16 7/16" H x 29 7/8" W x 15 7/8" D. The dimensions of the 1.7 cu.ft. microwave is 16 5/16" H x 29 7/8" W x 15 9/16" D. Take care. Mike@GEA
A:AnswerHi there,
We're happy to answer this question! This microwave uses a 40W incandescent bulb. The part number is WB25X10030. Have a great day! Mike@GEA
A:AnswerHi - Thank you for your interest in a new GE over-the-range style microwave. We do include a hardware package that provides all the parts needed for installation. Kind regards- Vikki@GEA
A:AnswerHello there - Thanks for reaching out. We hate to hear that your 20 years old microwave is cracked. In the event of a hole in the microwave’s cavity wall, the damage is non-repairable and you should discontinue use of the product. Arcing may cause a hole to occur and, subsequently, additional arcing may occur when the microwave is used. If there is a hole in the microwave interior, we recommend that the microwave be replaced. We're very glad that you checked! -Mikayla@GEA
A:AnswerHi - We strongly encourage you to follow the directions included with the new microwave including the use of the installation hardware packaged with the unit. The microwave must be securely mounted to the upper cabinet and on the wall bracket included with the new unit. If you have additional questions or concerns please reach out to us on Social. Kind regards - Vikki@GEA
A:AnswerHello there - Thanks for reaching out, we're happy to help! We believe this model will make a fantastic replacement. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Thanks so much for checking. -Mikayla@GEA
A:AnswerGreat question! Microwave models JVM3160DFWW and JVM3160DF1WW are the same model. The extra digit just adds some additional information to the model, much like when you add the area code to your local phone number. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. Thanks so much for checking! -Mikayla@GEA
A:AnswerThank you for checking and you will be able to install the new model in the same location but will need to use the new mounting hardware. Hope this helps. Geoff@GEA
A:AnswerHello. We appreciate your interest in this over-the-range microwave! We understand how important lighting is, and can advise this model features a Surface Light to illuminate the stove top below. There is both a bright setting, and a dimmer one for use at night if you prefer. We are confident this microwave and its lighting would be a good fit for you! If you have any other concerns or questions, we're always happy to assist. Wishing you all the best! -Sarah@GEA
A:AnswerThank you for asking about a replacement model over the range microwave. I can assist you. Here is a link for a model to consider. https://www.bestbuy.com/site/ge-1-6-cu-ft-over-the-range-microwave-stainless-steel/1624532.p?skuId=1624532 -- It is model JVM3160RFSS. Hope this helps as this will fit in the same opening. Geoff@GEA
A:AnswerHello there - thanks for reaching out! Unfortunately, this microwave (JNM3163DJBB) does not have convection cooking technology. We're sorry for any inconveniences this may cause. Perhaps you would be interested in this over-the-range microwave: PVM9179DKBB. It has the same finish, is the same size, and it also has microwave and convection cooking capabilities. We hope this is helpful! Let us know if you have any other questions - we're glad to assist. Best, Kelsey@GEA
A:AnswerHello there - this is a great question! We're happy to help out. Microwave model JVM3160RFSS will fit in the same space that your current model (JVM6175SKSS) is in. You can review the mounting space requirements on page 8 of the installation instructions: https://files.bbystatic.com/4g5y%2FurKsDnINGA3SX7atw%3D%3D/D080728B-D48F-4217-B33D-62483037B6BF.pdf. If you have any other questions, you know where to find us! All the best, Kelsey@GEA
A:AnswerHello there - thanks for asking! Yes, this over-the-range microwave has an "Add 30 Sec" button. We hope this is what you're looking for! Let us know if you need anything else - we're always glad to help. All the best, Kelsey@GEA
