A:AnswerHi there,
Thanks so much for reaching out. We're happy to be of assistance! Would you mind reaching out to us on social media where we can be of better assistance? Stay well! Mike@GEA
A:AnswerIt also could be caused by food crumbs or other particles lodged under the turntable wheels. Try taking the apparatus out and cleaning both the wheels and microwave floor.
A:AnswerHi, I had a GE Spacemaker XL which they do not make anymore. I got the dimensions and went to various stores to see which would work. I found someone that was very knowledgeable about microwaves and he explained that most microwaves are standard unless someone needs/wants a bigger one due to their space. My suggestion is to measure and then pay the extra for the them to install. I like my new microwave because it matches my stove. Hope this helped.
A:AnswerHi TawnaB - Thanks for viewing GE Model JVM3160RFSS! The Vent Fan pad allows you to turn on/off the exhaust fan as needed when using the range below to remove smoke, steam and odors. Also, over-the-range microwaves have an automatic fan feature to help protect the electronic components, and also helps the cooking area get rid of excess heat. The built-in thermostat automatically turns the vent fan on if the unit is too hot, and will not turn off until the microwave is cool again. You will not be able to turn the vent fan off manually during this time. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerI installed by my self over a stove and under counter. It wasn't difficult, but used a block to hold it up to the bottom of the cabiinet while fastening
A:AnswerHello, and thank you for inquiring about our Over-the-Range microwaves. All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. - When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Should you have additional questions, or need further assistance in choosing a 30" unit, please come back to us and let us know. -Kacie@GEA
A:AnswerYou can position the vent fan to exhaust through the back, top, or front. I believe that as long as the fan is positioned in the correct venting position - base on your ductwork - that it should be fine. The owners manual and the manufacturer should be able to answer this for sure as I am not a certified installer. I positioned my fan to vent out the front - for recirculation.
A:AnswerI'm not an expert, but I think setting it on a counter will block the vents causing a potential overheating issue. Maybe place some short 2x4's under either side, just so air will flow underneath. Its not ideal but for a short period during a remodel it should be ok.
A:AnswerHi Anna- GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS is not compatible with a trim kit. We suggest to view page 8 of the Installation Instructions for mounting details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch! SUE@GEA
A:AnswerUnplug the microwave, unscrew the screw on the door that covers the light. Then remove the light bulb and take the bulb to a hardware store for exact replacement type and wattage size
A:AnswerHello - this is Nancy at GE and I am happy to help you.
This microwave will reset when it loses power. However, it does not require that the month, day and year be reset, just the clock will need to be reset.
We appreciate your feedback. Your comments are important to us and our product design team takes into account suggestions such as yours.
Thank you for contacting GE!
A:AnswerWell my husband installed our microwave.but what I can tell you we had one before .so he purchased the same brand just to make sure it fits the space. So we didnt have to buy nothing to installed it .try the GE brand if you really want something.nice , Affordable and long lasting .place to go best I say.
A:AnswerHi Steve - That is great to hear! Thanks for sharing your experience with us. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. Check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW with sensor cooking controls (Automatically adjusts time and power) and a dark gray, easy clean enamel interior with Steam Clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - We also offer GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven
PVM9179DKWW. Achieve golden-brown results with a specially designed rack that allows air to circulate around foods for even heat distribution during convection cooking. Fast Cook options is convection and microwave cooking combined to deliver fast oven-quality results. Keep in touch! Sue
A:Answer"Open Box" can mean either an item that was used as a demonstrator or floor display in the store, or, more likely, an item that was purchased and returned with all paperwork, accessories, and packaging because it didn't fit the space, the original buyer found it too difficult to install or use, or found a better deal elsewhere and returned the first one. In some cases, the item was returned because it had a minor defect or cosmetic issue. In all cases, the store claims to have checked out the item and pronounced it functional before putting it out as "open box" sale. Open box items are discounted, but may not have the same warranty as an unopened unit. And, "open box" is not the same as "refurbished," Refubished items may be repackaged, upgraded, or have missing or damaged parts replaced, but most often are merely cleaned and repackaged.
A:AnswerHi Swyneaux- Our over-the-range microwaves feature Electronic Touch Controls with Digital Display with Clock. The electronic touch controls provide a hi-tech appearance and are easy to activate and clean. They are controlled by the touch of a finger. Visual and audible (beep) tone feedback indicate the selection has been recorded. Explore our DOUBLE OVEN RANGES: http://www.geappliances.com/ge/range-stove/range-buyers-guide.htm - Thanks for choosing GE! Enjoy! SUE@GEA
