“My microwave is working hasn't tripped the breaker however it is no longer getting heat. After further research I see we may need to replace the magnetron and something else, however I cant figure out what kind of magnetron I need. Please help. Thanks.”
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Hi Haileyoo- We are sorry to hear your microwave is not heating and suggest to make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. Reset the microwave electronics by turning off power at the circuit breaker for 30 seconds or so. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. You can schedule an appointment with GE Appliances Factory Service online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). Keep in touch! Sue
Sorry, there was a problem. Please try again later.An appliance repair company will be able to help you out. You'll just need to give them the microwave model number. It's probably going to be cheaper to buy a new microwave than to repair yours.
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