“I purchased a GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel Model: JVM3160RFSS SKU: 1624532 15 months ago. It now counts down out of nowhere and is not working. Anything I can do to get this fixed or replaced? Any reccomendations?”
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We’re terribly sorry to hear your microwave is no longer working as intended. We recommend having a qualified technician assess your unit. Service can be schedule via our website under “contact us,” or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
Sorry, there was a problem. Please try again later.after 15 days best buy return is not an option, but it does come with a 1-year warranty, If you still have the paperwork there should be all of the information you need to get it repaired, if not just register it on GE website, make sure you copy the serial number and date of where you bought it, then submit a claim or you can call GE and they will probably have you unplug it, leave it unplugged for a few minutes and see if it resets. Contact Us: Phone - GE Applianceshttps://www.geappliances.com › ge › phone-numbers GE APPLIANCE SERVICE. 1-800-432-2737. Monday–Friday: 8 a.m.–9 p.m. ET Saturday–Sunday: 8 a.m.–6 p.m. ET. SCHEDULE SERVICE ONLINE · EXTENDED WARRANTY SERVICE .
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