Questions & Answers

Q: QuestionI'm looking for a replacement microwave for GE model number VM62, manufactured in 1998. The serial number is RH 967897, what current model can I use to replace this unit? Thanks Paul

Asked 1 year ago by Anonymous.

• A:Answer 0

  Answered 4 months ago by Fantastic

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Q: QuestionNeed to replace microwave JVM6175EFES in Slate finish. Since it's no longer manufactured, which model would be the closest match to it? Thank you.

Asked 1 year ago by SusanL.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer 0

  Answered 4 months ago by Fantastic

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Q: QuestionOld model PVM1070 Will this replace that model?

Asked 1 year ago by Phayes7.

• A:Answer 0

  Answered 4 months ago by Fantastic

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Q: QuestionIs this microwave a wall mount type?

Asked 1 year ago by Eddie.

• A:Answer This microwave must be mounted on a rear wall and attached to an upper cabinet to ensure safe and reliable operation. -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionI am replacing my Haier Microwave Model Hmv1630dbbb what is the best replacement or is there a Haier Microwave Model Hmv1630dbbb available ?

Asked 1 year ago by Samuel.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer 0

  Answered 4 months ago by Fantastic

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Q: QuestionI have a JNM1851DM1BB over the range microwave. I can I find what cu ft my microwave is? What GE model # can I replace it with?

Asked 1 year ago by Scooter.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Your microwave is 1.8 Cu. ft. The updated version of your unit is JNM3184DPBB, and it is the same size as your current unit. Please know that you will need to use the hardware and brackets that come with the new model, as they are specific. As all of our over-the-range microwaves will replace each other, we also have models JVM6175DKBB and JVM7195DKBB that are similar in size to your current microwave and would be wonderful additions to your home.

  Answered 1 year ago by GE Answers

  
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Q: QuestionANYWAY I CAN ORDER JUST A BLACK HANDLE FOR THE MICROWAVE AS IT BROKE OFF OVER 5YRS AGO , AND JUST CURIOUS ABOUT GETTING A NEW ONE THE EXACT MODEL IS JVM130K004. BLACK, AS SHOWN IN PHOTO. THANKS FOR LETTING ME KNOW.

Asked 1 year ago by GEMICROWAVEHANDLE.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Replacing microwave handles requires disassembly of the door, and therefore should be replaced by a service technician. Any adjustment or repair involving the microwave door needs to be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician. You can schedule service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.

  Answered 1 year ago by GE Answers

  
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Q: Questioni am replacing a smv-360 ual what is the best replacement

Asked 1 year ago by Anonymous.

• A:Answer We're not familiar with a smv-360 and do not have replacement information available. This GE Appliances microwave fits in a 30" wide opening. It offers a 1.6 cubic foot capacity oven interior and offers 1000 watts of cooking power.

  Answered 1 year ago by GE Answers

  
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Q: Questioncan this fit in the same space as the old sca1000dbb-03?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer All of our 30" over-the-range microwaves do replace each other! You will need to use the hardware and brackets that come with the new unit, as they are model specific. Thank you for choosing GE Appliances once more.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the Wattage

Asked 1 year ago by Crafty.

• A:Answer This microwave offers 1000 watts of cooking power.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow do you use the power select button

Asked 1 year ago by JohnR.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer If you wish to change the Power Level, you first press Cook Time, select your cooking time, then press Power Level and select a power level 1-10 and then press Start.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI have a Kenmore kenmore microwave 70 4 KM 01 787 will this microwave be a good replacement for the Kenmore !? That I have size and wat !?

Asked 1 year ago by Jonathan.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer We were unable to location the specifications of your microwave. You will need to ensure that your space meets the requirements listed in the Installation Guide. You will also need to use the hardware and brackets that come with the new unit.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHello, I would like to replace my JNM1541DM2WW 1.5 Cubic GE microwave with over the stovetop vent. What do you recommend? Thanks!

Asked 1 year ago by Maria.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer This lovely microwave will fit in the same space. We do recommend using the mounting bracket and hardware that will be packaged with the new unit.

  Answered 1 year ago by GE Answers

  
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Q: QuestionJUST LOST MY BELOVED G.E. JW531, SERIAL 603498. THE OLD DIMENTIONS WERE GREAT FOR MY KITCHEN. APPROX. H 15.5 IN. W 30 IN. D 14 IN. THE MICROWAVE LASTED OVER 35 YEARS WITH LITTLE PROBLEMS. IT APPEARS THE MAGNETRON OR DIODE OR CAPACITOR ARE NOW AT FAULT.

Asked 1 year ago by GILLES.

• A:Answer Wow! We love hearing that your microwave lasted for 35 years. We're happy to let you know that all of our 30" over the range models will replace your unit. You will need to use the hardware and brackets that come with the new unit, as they are specific. If you're looking for any particular feature, please let us know.

  Answered 1 year ago by GE Answers

  
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Q: QuestionSurface light not working only a couple of weeks old

Asked 1 year ago by 2223.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Thanks for letting us know. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs the clock display on this model white or green? I've seen both for this model number.

Asked 1 year ago by BestBuyShopper1111.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer We can confirm that this model now has a white LED display color. Prior to August 2017 the LED display was green.

  Answered 1 year ago by GE Answers

  
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Q: QuestionQ: I need to replace a JVM1653SH02 microwave. Will JVM3160RFSS have the same vent and fit in the same space? Thank you

Asked 1 year ago by Baot.

• A:Answer Thank you for taking the time to reach out to us with your question. The compatible mounting kit for this modelJVM3160RF3SS microwave is part WB01X10298. The compatible mounting plate if needed is part WB56X11009. This is specific to each model and will come with your unit. We would suggest checking the quick specs guide and installation instructions for details on measurements to see if this would be compatible with your space.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI have 10 year old GE Microwave 1.5 cu ft Model JVM1540DP1BB. What new GE model will fit without modifications to vent to roof?

Asked 1 year ago by James.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer This model JVM3160DFBB can be set up to vent externally and will work great as a replacement for your old model JVM1540DM1BB. For more information about venting, we would recommend referring to the installation instructions that can be found on the website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this microwave compatible to be over a gas range?

Asked 1 year ago by chris66.

• A:Answer All of our current over-the-range microwaves, including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas ranges and cooktops, with a combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no issues.

  Answered 1 year ago by GE Answers

  
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