A:AnswerHi BK- We are sorry to hear of the issue with the door switch. This is certainly unusual as we are committed to manufacturing quality appliances for our consumers. You can reach out to us from our "Contact Us" page at: http://www.geappliances.com/service_and_support/contact - Rest assured anytime we hear issues encountered in the use of one of our products, they are addressed. Therefore, you should not expect issues with the door switch in the new microwave. Keep in touch! SUE@GEA
A:AnswerHi Janice- Yes, all GE over-the-range microwave ovens are equipped with venting system and cooktop lighting. This model has a two-speed, 300-CFM venting system to remove smoke, steam and odors. They are all designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). Thanks for choosing GE! SUE@GEA
A:AnswerHi - The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). Shipped from the factory to vent out the top (vertically), but can also be vented out the rear (horizontally) with 3 1/4" x 10" rectangular duct. Check out the Installation Instructions at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - You can also view Quick Specs: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Thanks for choosing GE. Enjoy! SUE@GEA
A:AnswerHi - Thanks for choosing GE! The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). We suggest to view the Quick Specs and Installation Instructions at the following links (Quick Specs): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - (Installation Instructions): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - You can also view the top/rear wall template: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-41080.pdf - Keep in touch! SUE@GEA
A:AnswerHi Steve- Thanks for choosing GE! You will not need the 2 screws for mounting the bracket to the wall. They are simply shipping screws and can be discarded. You will use toggle bolts and wood screws as indicated in the Installation Instructions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Enjoy! SUE@GEA
A:AnswerHi jnequest- We certainly appreciate your loyalty! Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. The comparable model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227DLWW. It is compatible with GE® Required 27" Built-In Trim Kit JX7227DLWW and GE® Required 30" Built-In Trim Kit JX7230DLWW. We encourage you to view the Quick Specs at the following link for cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - SUE@GEA
A:AnswerHi - We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. GE Profile JVM2070CH02: Approx. Product Dimensions 29 7/8"W x 16 11/32"H x 15 7/16"D. GE® JVM3160DFCC: 29 7/8"W x 16 1/2"H x 15 1/4"D. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. You can view templates at the following link: http://products.geappliances.com/appliance/gea-specs/JVM3160DFCC - Enjoy! SUE@GEA
A:AnswerHi- Thanks for choosing GE! It is not possible to determine the product failure rate, lifespan , life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved, like: frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), care, and maintenance. The result of thorough research and rigorous testing, our microwaves are designed for years of dependable performance. Even the best appliances don't last forever. So how to know when to repair or go ahead and replace. See the following link- REPAIR VS. REPLACE: THAT'S THE BIG APPLIANCE QUESTION: http://www.geappliances.com/ge/lifestyles/repair-vs-replace-appliances.htm -
Keep in touch! SUE@GEA
A:AnswerHi rlb- Yes, the over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside rear exhaust (horizontal), *Outside top exhaust (vertical), *Recirculating (non-vented). Check out the Installation Instructions for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Keep in touch! SUE@GEA
A:AnswerHi Dj2loud - This is certainly not the evaluation we would expect to hear as we are committed to manufacturing quality appliances for our consumers. We would like to communicate with you directly and would like some additional information. Please contact us by email (GEAppliances.com) at the following link:
http://www.geappliances.com/service_and_support/contact/ - We apologize for any inconvenience this situation has caused and look forward to hearing from you soon! SUE@GEA
A:AnswerHi middle- Thanks for your loyalty! Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy (JVM3160DFWW: 29 7/8"W x 16 1/2"H x 15 1/4"D - JVM1630WB004: 29 7/8"W x 16 15/32"H x 15 1/16"D). Check out the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Enjoy! SUE@GEA
A:AnswerI LIVE IN DESTIN, FLORIDA....ONLY ONE BEST BUY HERE.. THERE WAS ONLY ONE MODEL THAT WOULD FIT MY OPENING...NEW UNIT 29/58 X 15 1/2 NONE OF THE OLD HARDWARD IS USABLE....A NEW TEMPLATE IS PROVIDED....ALL YOU NEED TO DO IS WATCH
MEASURE YOUR OPENING AND THEN GO TO BEST BUY. I HAD ONLY ONE OPTION....THE GE THAT I BOUGHT SLID IN PERFECTLY.
$ C0ST WAS $170.00 PLUS $125 INSTALLATION.....THEY TOOK THE OLD ONE.
VENT IS MOSTLY OUT OF SIGHT...OVER THE DOOR. YOU NEED TO DO A FINGER SEARCH TO FIND IT.
LOTS OF NEW STUFF OVER 25 YEARS....A GREAT EXPERINCE...AND A TURNTABLE. BEST BUY / GEEK SQUAD. I USE GEEK SQUAD FOR MY COMPUTER
A:AnswerHi Jfw- Thanks for choosing GE. We are sorry to hear the mounting bracket was missing and encourage you to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our "Contact Us" page at GEApplianceparts.com. We look forward to hearing from you soon! SUEatGEA
A:AnswerHi ROBROY- It's nice to hear from you! We certainly appreciate your loyalty. The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLBB. If installed in a cabinet, it is compatible with GE® Optional 27" Built-In Trim Kit JX7227DLBB and GE® Optional 30" Built-In Trim Kit JX7230DLBB. We suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Enjoy! SUE@GEA
