A:AnswerHi Daniela421 - Thanks for reaching out to us! We are sorry to hear your 13 month old microwave is no longer working and apologize for any inconvenience this has caused. We suggest resetting the electronics by turning off power at the circuit breaker for 30 seconds or so. This model has a 1 Year Warranty. So that we can review this with you, please reach out to us at GEAppliances.com. We look forward to hearing from you soon! Sue
A:AnswerHi jab - Thanks for reaching out to us! We are sorry to hear your GE microwave trips the fuse and GE Appliance Service has not resolved the issue. This is frustrating, we know. So that we can review this with you, please reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm - We apologize for any inconvenience this has caused. We're glad to have you in the family and look forward to hearing from you soon! Sue
A:AnswerHi Lil - We certainly appreciate your loyalty! Model JVM3160DFWW will fit in the same space as model JVM1430WA-001. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch at GEAppliances.com. Sue
A:AnswerHi blueskyes747 - We certainly appreciate your loyalty! We suggest GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven
Model #: JVM6175DKBB and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM7195DKBB (dark gray enamel interior with steam clean option). All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1660BB003. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for choosing GE! We certainly appreciate your loyalty. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We apologize for any inconvenience this may cause. Also, all GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model jvm1540dp1ww. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - We certainly appreciate your loyalty! Model JVM3162DJWW is a great choice (Dimensions: 16 7/16 H x 29 7/8 W x 15 7/8 D). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1540DMBB. Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHi Bab - We are sorry to hear your GE microwave JVM1650WB007 is no longer heating and apologize for any inconvenience this has caused. Comparable models with sensor cooking controls are JVM7195DKWW and JVM6175DKWW. We certainly appreciate your loyalty. Keep in touch! Sue
A:AnswerHi - We certainly appreciate your loyalty! Model JVM3160RFSS is a comparable model. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We're glad to have you in the family! Sue
A:AnswerHi Tony - Thanks for considering GE Model JVM3160RFSS! Over- the- range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. This allows about 14" from the cooktop to bottom of microwave. We suggest viewing page 8 of the Installation Guide at the following link- MOUNTING SPACE: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - We hope this is helpful. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Julie - We appreciate your loyalty! Yes, GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFWW is a comparable model and fits in the same space at JVM1540DM5WW. Check out the Quick Specs at https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - It's great to hear from you. Keep in touch at GEAppliances.com. Enjoy! Sue
A:AnswerHi Pam - It's great to hear from you! We certainly appreciate your loyalty and glad to hear your GE model # JVM1630BB00 has provided many years of great service. The current model is GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB (black) or JVM3160RFSS (stainless). You can view the Specifications document at the following link for all product and cabinet cutout dimensions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Rich - Thanks for considering GE Model # JNM3163RJSS! The unit is 29 7/8" wide. A 30" minimum width cabinet is required. Minimum distance from door hinge side to adjacent wall should equal 1/2". We suggest viewing the Quick Specs document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JNM3163RJ.pdf - Keep in touch! Sue
A:AnswerHi - Thanks for considering GE! Yes, Model # JVM3160DFBB has a two-speed, 300-CFM venting system to remove smoke, steam and odors. The over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering GE Model # JVM3160DFBB! Yes, the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - We certainly appreciate your loyalty! JVM3160DFWW is a nice choice to replace JVM1440WH01. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Johnt - Thank you for reaching out about your microwave. We are sorry to hear it is not venting properly. We recommend placing a tissue under the microwave to test the vent. If the tissue is held up to the microwave, it is venting properly. If it is not pulled up, try checking that the motor was turned in the proper direction. If you continue to have issues, please reach out to our service team at 1-800-432-2737. Thanks. - JB
A:AnswerHello Gkaur - We are sorry to hear that your over-the-range microwave stopped working. Thank you for reaching out to us regarding a replacement model. We appreciate your loyalty and we are happy to help! Although we no longer make your model, we do have a variety of great new models available. We normally do not suggest an exact replacement because all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66” min mounting height). Any of our new models will work in your current space. Please visit the following link to view our currently available over-the-range microwave ovens matching your specifications: https://products.geappliances.com/appliance/gea-compare/&sku=JVM7195SKSS&sku=JVM6175YKFS&sku=JVM6175SKSS&sku=JVM6172SKSS&sku=JVM3160RFSS
We hope this information is helpful! Thank you for choosing GE Appliances! Olga
A:AnswerI purchased a 2023 JVM3160DFBB (version JVM3160DF9BB) to replace a 2014 JVM3160DFBB (JVM3160DF2BB). The bracket is different (only one horizontal bracket as opposed to a 3-sided bracket with the earlier version). And the newer version only uses two mounting bolts at the top instead of three. A new hole will need to be drilled for one of the upper mounting bolts. The new bracket has two bottom tabs instead of 4, but the old bracket appears reusable after bending down the two interior tabs.
