A:AnswerHello BigAl - this is Nancy at GE Appliances and we're happy to help you with regard to replacing your microwave. The good news is that all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. This JVM3160DFBB would be a great replacement. We hope this helps! Thanks for checking with us!
A:AnswerHi Bob - Model JVM1860SF001 is 16 13/32"H. Model JVM3160RFSS is 16 1/2"H. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. This makes choosing a replacement microwave easy. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - We certainly appreciate your loyalty! SUE@GEA
A:AnswerHI LilB- We recommend to clean the exterior of your microwave with mild, non-abrasive soaps or detergents applied with a sponge or soft cloth. You can use Cerama Bryte Appliance Cleaner, part number WX10X392 on the door ((both interior and exterior). Wipe the control panel with a soft, damp cloth and dry immediately. Do not spray any solution directly onto the controls. See the following link MICROWAVE CLEANING RECOMMENDATIONS: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17377 - Cleaning recommendations are also provided in the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch! SUE@GEA
A:AnswerI guess im not sure how to answer your question. Is it vented through your motor home wall? Then if so you should be fine. I had to pull the blower motor out and turn it around because I dont have a vent that leads to the outside of my house. Hope this helps.
A:AnswerHi BK- We are sorry to hear of the issue with the door switch. This is certainly unusual as we are committed to manufacturing quality appliances for our consumers. You can reach out to us from our "Contact Us" page at: http://www.geappliances.com/service_and_support/contact - Rest assured anytime we hear issues encountered in the use of one of our products, they are addressed. Therefore, you should not expect issues with the door switch in the new microwave. Keep in touch! SUE@GEA
A:AnswerHi Janice- Yes, all GE over-the-range microwave ovens are equipped with venting system and cooktop lighting. This model has a two-speed, 300-CFM venting system to remove smoke, steam and odors. They are all designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). Thanks for choosing GE! SUE@GEA
A:AnswerHi Steve- Thanks for choosing GE! You will not need the 2 screws for mounting the bracket to the wall. They are simply shipping screws and can be discarded. You will use toggle bolts and wood screws as indicated in the Installation Instructions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Enjoy! SUE@GEA
A:AnswerHi- Thanks for choosing GE! It is not possible to determine the product failure rate, lifespan , life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved, like: frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), care, and maintenance. The result of thorough research and rigorous testing, our microwaves are designed for years of dependable performance. Even the best appliances don't last forever. So how to know when to repair or go ahead and replace. See the following link- REPAIR VS. REPLACE: THAT'S THE BIG APPLIANCE QUESTION: http://www.geappliances.com/ge/lifestyles/repair-vs-replace-appliances.htm -
Keep in touch! SUE@GEA
A:AnswerHi RentalMicrowaveReplacement - We certainly appreciate your loyalty! Yes, GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3162DJBB is a great choice (29 7/8"W x 16 7/16"H x 15 7/8"D). JVM1441BH: 29 7/8"W x 16 13/32"H x 15 1/4"D. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. Enjoy! SUE@GEA
A:AnswerHi Dj2loud - This is certainly not the evaluation we would expect to hear as we are committed to manufacturing quality appliances for our consumers. We would like to communicate with you directly and would like some additional information. Please contact us by email (GEAppliances.com) at the following link:
http://www.geappliances.com/service_and_support/contact/ - We apologize for any inconvenience this situation has caused and look forward to hearing from you soon! SUE@GEA
A:AnswerHi middle- Thanks for your loyalty! Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy (JVM3160DFWW: 29 7/8"W x 16 1/2"H x 15 1/4"D - JVM1630WB004: 29 7/8"W x 16 15/32"H x 15 1/16"D). Check out the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Enjoy! SUE@GEA
A:AnswerI LIVE IN DESTIN, FLORIDA....ONLY ONE BEST BUY HERE.. THERE WAS ONLY ONE MODEL THAT WOULD FIT MY OPENING...NEW UNIT 29/58 X 15 1/2 NONE OF THE OLD HARDWARD IS USABLE....A NEW TEMPLATE IS PROVIDED....ALL YOU NEED TO DO IS WATCH
MEASURE YOUR OPENING AND THEN GO TO BEST BUY. I HAD ONLY ONE OPTION....THE GE THAT I BOUGHT SLID IN PERFECTLY.
$ C0ST WAS $170.00 PLUS $125 INSTALLATION.....THEY TOOK THE OLD ONE.
VENT IS MOSTLY OUT OF SIGHT...OVER THE DOOR. YOU NEED TO DO A FINGER SEARCH TO FIND IT.
LOTS OF NEW STUFF OVER 25 YEARS....A GREAT EXPERINCE...AND A TURNTABLE. BEST BUY / GEEK SQUAD. I USE GEEK SQUAD FOR MY COMPUTER
A:AnswerHi mck- JX81C (#WB02X10776) is the correct Recirculating Charcoal Filter for model JVM3162DJBB. We apologize for any inconvenience this has caused. Thanks for reaching out to us and for choosing GE! SUE@GEA
A:AnswerHi Jfw- Thanks for choosing GE. We are sorry to hear the mounting bracket was missing and encourage you to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our "Contact Us" page at GEApplianceparts.com. We look forward to hearing from you soon! SUEatGEA
