Reset filter will not go off null

Hi Sam - Thanks for reaching out to us. If you have changed the charcoal filter and tried resetting the filter, but the Reset Filter notification will not go away, please disconnect power to the microwave for 30 seconds. If this does not clear the Reset Filter, service will be needed. Please schedule a service appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We hope this is helpful. Keep in touch! Sue

“Reset filter will not go off”

Asked by Sam 6 years ago

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GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black-Front_Standard

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1-1 of 1 Answer

Hi Sam - Thanks for reaching out to us. If you have changed the charcoal filter and tried resetting the filter, but the Reset Filter notification will not go away, please disconnect power to the microwave for 30 seconds. If this does not clear the Reset Filter, service will be needed. Please schedule a service appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We hope this is helpful. Keep in touch! Sue
Answered by GE Answers 6 years ago
Sorry, there was a problem. Please try again later.