Questions & Answers

Q: QuestionI am replacing a smaller microwave. I have custom cabinets. The width is 29-7/8". I noticed that the reported width is 27.75". Will it work? What is the absolute minimum width?

Asked 5 years ago by Wayne.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer Hi Wayne - Thanks for considering GE Model JNM7196BLTS! A 30" minimum width is required. Product Dimensions are as follows: 16 5/16 H x 29 7/8 W x 15 9/16 D. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JNM7196SK_C3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this unit a direct replacement for PVM1870SMSS?

Asked 5 years ago by PTS57.

• A:Answer Hi PTS57- Thanks for reaching out to us! We certainly appreciate your loyalty. GE 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking Model JVM7195SKSS (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D) is a great choice when replacing PVM1870SMSS (Dimensions: 16 7/8 H x 29 7/8 W x 15 1/4 D). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI just ordered this microwave. I believe it comes with a mounting bracket. Does it also include all the hardware needed to hang it? Any nuts, bolts, or screws. Do I need anything else for the installation that is not included in the box?

Asked 5 years ago by Kevin.

• A:Answer All the hardware including mounting bracket, nuts, bolts, screws are included. You might need some tools like drill or screwdriver stuff to hang the mounting bracket on the wall.

  Answered 5 years ago by BestBuyCustomerVerified Purchase

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Q: QuestionGE JVM7195SKSS: When cook top vent fen speed is high, will it be reduced when microwave is on? If yes, after microwave is off, will vent fan speed return to high?

Asked 6 years ago by Anonymous.

• A:Answer Hi - Thanks for your interest in GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS! This model has a four-speed, 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Press Vent Fan once for boost fan speed, twice for high fan speed, a third time for low fan speed or a forth time to turn the fan off. The selected fan speed will not change or reduce in speed when the microwave is in use. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWill the Optional 36" Side Filler Panel Kit JX36DSS work with this model? model:JVM7195SKSS. Thanks!

Asked 6 years ago by Jason.

• A:Answer Hello Jason - Thank you for your interest; we are happy to help! Yes, the 36" Side Filler Panel Kit JX36DSS will work with the microwave model JVM7195SKSS. We are glad you checked. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionI'm confused......does the 1.9 cu ft microwave have 2 cooktop lights, one on right front and one on left front, or one light "hanging down" in back as some reviews have noted? Thank you.

Asked 6 years ago by mspnaz.

• A:Answer Hello Msbnaz. The 2 lights under the microwave are located in the center at the front, between the two grease filters. Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow do you reset clock daylight saving time

Asked 6 years ago by DonCam.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi DonCam - Thanks for reaching out to us and for choosing GE! Press Set Clock pad and then use the number pads to enter the time of day. Press Start or Set Clock. For reference, see page 19 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat are the inside dimensions? Height and width.

Asked 6 years ago by JB.

• A:Answer It's approximately 9"H x 21"W x 14"D.

  Answered 6 years ago by tjmyrick21Verified Purchase

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Q: QuestionHi I have the GE Microwave but recently purchased a 15 inch cabinet. I bought the 3 inch extension but am concerned it may be to far out over the gas stove. Is there a recommend requirements. Thanks

Asked 6 years ago by JR.

• A:Answer Hello JR. Over-the-range microwaves require a minimum 66" mounting height from the floor to the top on the microwave. The 66" minimum from the floor dimension will allow approximately 14"-16" between the cooktop and the bottom front of the microwave. Please visit the following link to view this microwave mounting space information provided on page 7 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionThere appears to be an inside vent that comes with a solid cover. Is this supposed to come off?

Asked 7 years ago by Jen.

• A:Answer Hi Jen - We hope you're enjoying your new microwave and the smudge-proof Slate finish. Thanks for choosing GE. The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. Follow the instructions in the owner's manual for cleaning the interior of the oven. The same instructions apply to the cover. Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs this microwave able to recirculate venting instead of out? I live in a condo that does not have exterior venting. Is there a different model for this use if not?

Asked 7 years ago by werdboync.

• A:Answer Hi werdboync - Yes, the microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position). Outside Exhaust (Horizontal). Recirculating (Non-vented ductless). Recirculating Charcoal Filter JX81H is included. We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196SKSS. This model is the same except delivered from factory in recirculating position (no conversion necessary). Thanks for choosing GE. Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this microwave has an option to filter and re-circulate the air instead of using an external vent?

Asked 7 years ago by BSP.

• A:Answer Hi BSP- Thanks for choosing GE! Yes, the microwave can be converted to recirculating (non-vent). The Recirculating Charcoal Filter JX81H is included. Check out the Installation Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Also, explore our new Front Control Slide-In Ranges: https://www.geappliances.com/ge/range-stove/front-control-range.htm - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill this model direct replacement of GE JVM7195DF1WW With Recirculating exhaust?

Asked 7 years ago by GeneL.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Yes! more to the point though is that it an updated model that appears to have a slightly smaller power rating. maybe 100 watts or so. Everything else is excellent. The fan speed now has 4 levels of power versus 3 previously. The locations of the push button contacts to begin microwaving are somewhat modified but that does not in anyway affect the functionality. The size was extremely important to us and it was an identical match. Bottom line the price was lower than what we had paid 8 years ago and it’s a perfect match. I don’t think that you will go wrong purchasing this item - and the Best Buy sales personnel were very helpful as were the delivery gentlemen. Good luck on your purchase.

  Answered 7 years ago by Leon

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Q: QuestionWe moved into our house 1 year ago and now need to replace the microwave - not sure how old it is. But we are in need of replacing an OTR white microwave JVM3660WD GE Profile Spacemaker. I'm not sure which GE model would be best to replace this.

Asked 7 years ago by MFDINMD.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hello MFDINMD - this is Nancy at GE Appliances and we are happy to help you. Your current JVM3660WD is a 36" wide microwave. We no longer offer a 36" microwave, however, most of our 30" microwaves have optional side panel kits. The good news is that all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. This JVM7195DKWW with the optional side panel kit #JX36DWW would be a wonderful replacement model. We hope this helps! Thanks for checking with us!

  Answered 7 years ago by GE Answers

  
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Q: QuestionI want to replace a 2004 ETERNA SPACE SAVER over counter,charcoal filter type microwave. Model# EMO3000HCC01 with a new model. Is Model JNM71965KSS a good replacement. Thank you

Asked 7 years ago by Bob.

• A:Answer It fit perfectly in my GE space saver place. A tad further out but size is perfect. The fans suck in s good way. Much better than what I had.

  Answered 7 years ago by JjbinksVerified Purchase

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Q: QuestionIs the vent for this GE 1.9 cu ft over the range microwave vented to exterior? If not, can you recommend an exterior vented microwave? Thanks

Asked 8 years ago by BecsFL.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Hi BecsFL- GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKWW is assembled for recirculating (non-vent), however, it can be converted to vent outdoors. GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW is the same except assembled for outdoor venting (shipped from the factory to vent out the top (vertically), but can also be vented out the rear (horizontally). All GE Appliances over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal) *Outside exhaust (vertical), *Recirculating (non-vented). Thanks for choosing GE. Enjoy! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionCan this also be used as countertop Microwave? thank you!

Asked 8 years ago by Kitty.

• A:Answer Hi Kitty- Over- the- range microwaves cannot be used on a counter or shelf. The underside is not flat and would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. We suggest the following countertop models in Slate: GE Profile™ Series 1.5 Cu. Ft. Countertop Convection/Microwave Oven PEB9159EJES, GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227ELES and GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31EFES. Slate appliances blend with today's premium kitchen materials. The rich matte appearance naturally hides fingerprints and smudges to maintain its beauty. Explore our Slate Appliances: http://www.geappliances.com/ge/slate-appliances.htm - Thanks for choosing GE. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI need to replace both my microwave and dishwasher. Both are 17 years old, came with the house we built. What would be your recommendation to replace the following: Microwave GE Model No. JVM1630WB 004 and Dishwasher GE Model No. GSD2230F00WW?

Asked 8 years ago by Yadni34.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi Yadni34- We certainly appreciate your loyalty! A comparable microwave is our GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKWW. Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW with a dark gray, easy-clean enamel interior with Steam Clean feature. Messes inside the microwave are easy to wipe away after steam loosens food grime. A comparable dishwasher is our GE® Built-In Dishwasher with Power Cord GSD3301KWW. Also, we suggest our GE® Dishwasher with Front Controls GDF520PGJWW with Steam Prewash- Loosens tough soils before any cycle, virtually eliminating the need for soaking or pre-rinsing dishes, Sanitize option (NSF residential)- High-temperature rinse sanitizes and reduces 99.999% of bacteria found on dishes, and SpaceMaker® silverware basket- Enjoy table-ready silverware and loading flexibility with this unique basket that can be placed on the rack or onto the door. Keep in touch. We are always eager to provide assistance! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionDoes this have option for venting inside?

Asked 8 years ago by Abyles.

• A:Answer Hi Abyles- We are excited to hear of your interest! Yes, it can be installed to vent inside (recirculating). The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). Also learn more about our smudge-proof Slate finish: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
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