A:AnswerHey there and thanks for this great question. While these units aren’t exactly the same, they do have the same dimensions and will fit in the same space. If we can help with anything else, please let us know! Thanks for being part of the GE Appliances family. -Gina@GEA
A:AnswerHello- Thanks for reaching out. We are sorry to hear you are having this issue with your key pad. We are happy to help! Your microwave has a Child Lock-Out feature that might be set. Press the Set Clock for about 3 seconds. Please review page 14 in your manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000093-1.pdf&_ga=2.109551233.565078115.1653323981-286710438.1648489339&_gac=1.220455468.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you still have issues, please reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
A:AnswerThis is a great question and we appreciate you asking! The Black finish on this microwave is more glossy than matte. If you have any other questions for us, please let us know! We're here for you. -Chris@GEA
A:AnswerHey,
We appreciate you taking the time to reach out! This microwave does have a night light feature. By pressing the Surface Light button twice, you will put the lights in night light mode. Thanks for being part of the GE family! Mike@GEA
A:AnswerHello there - Thank you so much for your interest in this microwave! We're happy to help out. This over-the-range microwave does has the option for recirculating (non-vented ductless) ventilation. It would require the use of a Charcoal Filter Kit, which is included in the purchase of the microwave. You would just need to follow the steps for installing for recirculating ventilation on pages 20 through 23 of the installation instructions: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/873749db-f7cc-47f6-a6e6-85f440aa17e5.pdf. We hope this answer suits you! Please let us know if you have any further questions - we're always glad to assist. Take care, Kelsey@GEA
A:AnswerHi - We have wonderful news. All of our over-the-range style microwaves fit in a 30" wide opening. We do recommend using the installation hardware and mounting bracket that is included with the new model. Your existing model is a 2.1 cubic foot capacity with sensor cooking functions. We would recommend taking a look at the PVM9215SKSS or the JVM7195SKSS to have similar capacity and sensor cooking functionality. Please reach out to us again if you have additional questions. Kind regards - Vikki@GEA
A:AnswerThank you for asking about replacing your 36" wide over the range microwave. You will need to replace with a 30" model and then need the optional filler kit as well. We believe you are asking about present model of JNM7196SKSS. The side filler kit needed is JX36BSS. Hope this helps and Happy Holidays. Geoff@GEA
A:AnswerHi there, and thanks for reaching out to us about this over-the-range microwave! We know how important a filler kit can be to get the right appearance for your unit, and are glad to advise. The two kits have different dimensions. JX36DSS has dimensions of 16"H x 3"W x 14-1/8"D while JX36BSS measures 15.66"H x 3” W x 13.82” D. JX36BSS is the filler kit that would be compatible with this model. We hope this information is helpful, and are happy to assist with any other inquiries or concerns. Wishing you all the best! -Sarah@GEA
A:AnswerHi there, we appreciate you reaching out to us. Yes, the charcoal filter for this microwave (WB02X10956) can be purchased on our parts website or at a GE Appliances dealer. In addition, the charcoal filter should be replaced when it is noticeably dirty or discolored. Lastly, the fan is designed to help protect the electronic components and help the cooking area get rid of excess heat, but it's not specifically manufactured to purify cooking odors. We hope this is all useful information and we're wishing you the best. - Guy@GEA
A:AnswerHi! Thanks for asking, we'd be more than happy to help. We're sorry to hear about your sensor malfunctioning, we can understand how that would be frustrating. We took a look and are seeing that your current model, JVM7195SKSS, is still being manufactured. We hope this helps! Best wishes. -Michael@GEA
A:AnswerGreetings,
We appreciate you asking about this awesome microwave! The LED display color is white. Let us know if you have any other questions. Stay safe! Mike@GEA
A:AnswerHello and thank you for the excellent question. We are always happy to help.
The recommended measurements for installation can be seen on page 7 of the installation instructions here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/873749db-f7cc-47f6-a6e6-85f440aa17e5.pdf
The bottom of the cabinet that the microwave will be attached to show be 66" above the floor and 30" above the cooktop. These measurements are minimums. This is no maximum measurement, although keep in mind that the further away from the cooking surface, the less effective the vent fan will be. Keep in touch! - JB
A:AnswerHi Tap - Thanks for viewing GE Over-the-Range Microwave Model JNM7196FLDS! Trim kits are not available or required for installation of the over-the-range microwaves. If you are seeking a microwave to install in a cabinet, we suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven
Model # PEB7227ANDD. This microwave is compatible with 27" Trim Kit JX7227FMDS (Black Slate) and 30" Trim Kit JX7230FMDS (Black Slate) sold separately. We suggest viewing the Quick Specs document for cabinet dimensions here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue
A:AnswerHi Happyhomemaker - It's nice to hear from you! We are sorry to hear your GE microwave model # JVM7140SP1SS needs to be replaced and apologize for any inconvenience this has caused. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for ;your existing 30" over-the-range model. Model JNM7196SKSS is a great choice. This model is factory-assembled for recirculating (non-vented) so no conversion is required. We suggest viewing the Quick Specs at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JNM7196SK_C3.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com. Sue
A:AnswerHello Whitewater01 Thank you for the excellent question. We are happy to help. This model and others that we offer have 1000 watts. There are no over-the-range models that exceed 1000 watts. We apologize for the inconvenience. Keep in touch! - JB
A:AnswerHi Jim - Thanks for your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW or GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKWW (same features except JNM7196 factory assembled for recirculating- non-vent). Check out the Quick Specs for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JNM7196DK_C3.pdf - Keep in touch at GEAppliances.com - Enjoy! Sue
