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If your food processor is not working, we encourage you to ensure that the unit is plugged in, the parts are properly placed in the unit, and that it has the correct power supply. If this does not help, we do encourage you to take advantage of your one-year warranty. You can view more on the warranty on page 11 of the Use and Care manual by copying and pasting the following link into your browser: https://files.bbystatic.com/4H%2F%2B3SdDJMQ6OZIOUNq4pw%3D%3D/Manual
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