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Hi Kaypee - Thanks for choosing GE Model FUF14SMRWW! We are sorry to hear the door light is on and beeping even though the door is fully closed and apologize for any inconvenience this has caused. Freezers have a high temperature alarm that signals when the freezer is above 20 degrees F. On upright freezers with a control panel on the front of the door, if the temperature is too warm, you will see High Temp on the display and hear an alarm. On these models, the alarm can also signal when the door is left open. Door Open will show on the display if this happens. The Alarm Reset pad also silences the Door Open alarm. If you press Alarm Reset and the alarm will not be silenced, try unplugging the unit for 30 seconds to reset it. We suggest viewing the following link- UPRIGHT FREEZER - FREEZER ALARM / ALARM RESET PAD:https://products.geappliances.com/appliance/gea-support-search-content?contentId=37106 - Also, here's the link to the Use and Care Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60763-4.pdf - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family and hope this is helpful. Keep in touch! Sue
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