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Hi - We are so sorry to hear about the difficulty you are having with your air conditioner. The sound you have described is not normal and we would recommend reviewing the warranty statement found in your Owner's Manual for information on replacing the unit. Our apologies for any inconvenience this may cause you. All our best! Vikki@GEA
Sorry, there was a problem. Please try again later.I would advise returning the unit for replacement
Sorry, there was a problem. Please try again later.
