“My GE Profile Bottom Freezer is leaking. Is there a drip pan or how can I keep it from leaking all over my kitchen floor?”
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Please make sure the freezer door is closed properly. If not condensation will freeze and finally melt to the floor. The door glides will probably be frozen. Otherwise you probably need to tighten the waterline connection. The condenser fan should keep the drip pan dry unless its very humid.
Sorry, there was a problem. Please try again later.Hi - Thanks for your purchase! We are sorry to hear of the water leak and can certainly understand your concern. Refrigerators with automatic defrost have a drain tube that carries water from the defrost cycle to a fixed drain pan under the refrigerator. If you have a clogged drain tube, you might see ice and/or water inside on the freezer floor or on the floor in front of the freezer. These models require some disassembly to access the defrost drain tube, so we recommend that you contact service. Please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Also, some leaks could be plumbing issues. Check the copper water line (icemaker) to the water valve on the back of the refrigerator. Please contact your local plumber if your leak appears to be coming from the copper line itself. See the following troubleshooting link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19366 - If the icemaker is leaking water onto the floor, see the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17382 - We hope this is helpful. Keep in touch! SUE@GEA
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