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I think it’s really important to useCascade Platinum and HOT water only
Sorry, there was a problem. Please try again later.Hi DawnC - Thanks for reaching out to us! We are sorry to hear of this unfortunate experience with your GE Dishwasher Model GPT225SGLWW and apologize for any inconvenience this has caused. A film is generally undissolved detergent and phoshate-free detergents. Take a look at the following links - DISHWASHER - WHITE FILM ON GLASSES, DISHES, OR INTERIOR: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935 - DISHWASHER - NOT WASHING PROPERLY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 - Be certain to choose the Wash Temp Boost option to increase the water temperature so that the detergent is dissolved. Turn on the hot water faucet and run hot water to purge cold water from the hot water line. The hot water must be between 120°F and 150°F for best wash performance. We hope this is helpful. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
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