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Hi there, We're sorry to hear about the difficulties you've been having with your dishwasher. If you are finding that the water coming into the unit is not getting hot, there may be an issue with your water heater. For some more details on correct water temperature and how you can test it, take a look at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18924 - Some water (standing water), usually one to two cups, remaining in the bottom of the tub is normal. If dirty water is building up over time in the bottom of the dishwasher and do not have an air gap make sure you have a high drain loop. For some more details on standing water, take a look at this link, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16573 - Also, you may be experiencing poor drying due to your incoming water not being hot enough. For more details, take a look at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18926 - We hope that this helped! Thank you so much for your question. -Michael
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