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Hopefully this is a stupid question, but you don't state whether you've adjusted the temperature down? It sounds like it is in store mode. There is a setting for turbo freezer and turbo refrigerator (or something similar) I turned that on the afternoon we had it installed and I set the temperature on the lowest setting for both fridge and freezer.
Sorry, there was a problem. Please try again later.Hi Glori - Thanks for checking with us. We can understand your concern regarding the temperature. At initial startup, both fresh food and freezer controls should be set at the factor settings (0F Freezer/37F Refrigerator) as indicated in your Owner's Manual. On average, it takes the refrigerator 24 hours to reach a stable temperature upon initial startup or each time the settings are changed on the temperature controls. If the refrigerator or the freezer is less than 3/4 (three-quarters) full or if the doors are opened frequently, it may take longer than 24 hours for the refrigerator's temperature to stabilize. o ensure that the refrigerator reaches a stable temperature within 24 hours, fill it 3/4 full with food or anything else that will take up space in the refrigerator, such as containers or pitchers of water, canned goods, or boxed goods. Limit door openings during the initial 24 hour period. Temperature measurements in the fresh food and freezer compartments should never be made of the air. Air temperature fluctuates during defrost and during door openings. We suggest to view the following link - REFRIGERATOR - MEASURING INTERNAL TEMPERATURES: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479 - If you need further assistance, please schedule an appointment with GE Appliances Factory Service online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). Keep in touch! Sue
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