A:AnswerThe Cerama Bryte Gas Grate Cleaning Kit (WX10X10021) can be used to clean baked on deposits and revitalize gas grates and burner caps. You can also soak grates and caps in a slightly diluted solution of liquid cleanser and scour with a non-metallic soap filled pad. Please review the article titled “Gas Range & Cooktop - Cleaning Grates and Burner Caps” on the GE Appliances website for more helpful tips.
A:AnswerThis model can be converted to use liquid propane with its LP conversion kit included with the unit. Please keep in mind that LP conversion must be performed by a qualified technician in accordance with all local codes.
A:AnswerYou can view the user manual by clicking on "Features" below the product image. This will open up a smaller screen on the right, scroll down to the bottom of that screen and click on the blue "English" link under the "User Manual" section. Pages 11 and 12 will include operation instructions and more.
A:AnswerWe advise contacting your local gas installer to ensure that this range is installed in accordance with local codes. This range also comes equipped with an LP conversion kit, so the gas installer will be able to provide you with the additional information regarding switching your range from natural gas to liquid propane.
A:AnswerI couldn't tell you since they delivered the stove to the house but didn't install it, as they said that wasn't their job. So I think it was poor service.
A:AnswerWe can confirm that the oval griddle burner has multiple settings on the knob. If your range is not adjusting according to the position on the knob, we first suggest cleaning the surface burners and heads to remove any potential debris that could be causing an issue. Instructions can be viewed on page 19 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If that doesn’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
A:AnswerThis model does not have Self-Clean, but does feature Steam Clean. This option uses water and a lower cleaning temperature, and is quicker than Self-Clean. -Sarah@GEAppliances
A:AnswerYes, the compatible center grate is JXGRATE1. The range comes equipped with a non-stick griddle that only has a flat side. It does not have a ridged grill. -- You can purchase the compatible reversible grill/griddle JXGRILL1 which is cast iron. It offers both a smooth griddle on one side and a ridged griddle on the other. Both can be purchased on the Best Buy website. Lauren@GEAppliances
A:AnswerProviding your new range is electric and requires a 40 amp circuit breaker, the outlet or the power cord may be changed. We recommend contacting a licensed electrician or professional installer for assistance. If you purchased a new gas range, it should be plugged into a 120 volt, 15 or 20 amp circuit. -Vikki@GEAppliances
A:AnswerMake sure your range is plugged into a 120 volt 3-prong grounded outlet and be sure the gas supply connected to the range has been turned on. If the surface burners work but the bake and broil burners do not, check to be sure the gas shut-off on the pressure regulator is open. Please see page 25 of the online Owner's Manual for additional information. To locate the manual, click on the Features tab and scroll to the bottom of the Features list. You'll find all available literature listed there. If you continue to have issues with your range, please call our GE Appliances service team Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your range evaluated and repaired as needed. -Vikki@GEAppliances
A:AnswerThis JGBS66REKSS range has black sides. For a helpful 360-degree picture of this range, check out the product page on our GE Appliances website. Lauren@GEAppliances
A:AnswerWe chose a range hood for this appliance since it was placed in a rental property. I find this range to be IDEAL for rentals because it helps to maintain the oven health with the self cleaning feature.
A:AnswerThe control panel can be found on the GE Appliances Parts website by searching the complete model number of your range. If you're experiencing an issue with your unit, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
