Questions & Answers

Q: QuestionCan this be installed into a sloped ceiling?

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Yes

  Answered 2 years ago by LovenellaVerified Purchase

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Q: QuestionHi, I bought this one and installed. Now looking for crown molding for this chimney. Can you please suggest?

Asked 2 years ago by Deepak.

Q: QuestionHi, I have 3 questions: 1st - what is the grade of stainless steel for Product Name 30" Convertible Range Hood Model Number JVW5301SJSS? 2nd- is the flue extendable, and 3rd- what is Sound Level on Fan Speed #1 -how many sones? Thank you.

Asked 2 years ago by Anna.

Q: QuestionCan the air flow be restricted to stay under 300CFM?

Asked 2 years ago by airflow.

• A:Answer It cannot be restricted to under 300 cfm. It could damage the motor if it was restricted by using smaller ducting. Just have to run it on the lower speeds.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCurrent hood vented outside through cabinet, is this possible with this one?

Asked 2 years ago by Mizgurl.

Q: QuestionHello. I was wondering if there is an actual exact touch-up paint for Samsung's black stainless steel appliances, thanks.

Asked 2 years ago by Casa.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Stainless Steel

Q: QuestionWhat is the item number for the extension to install in 10 ft ceiling?

Asked 3 years ago by isvt.

Q: QuestionWhat size vent hood filter replacements are needed for this model?

Asked 3 years ago by Salomisat.

• A:Answer Hi - Thank you for reaching out to us. The replacement filters for this unit are not determined or identified by size. They are identified by reviewing the parts breakdown for the vent hood. If your unit is vented outside and you need a replacement grease filter - the GE part number is WB02X24872. If your model is installed as a recirculating unit and you need new charcoal filters - you will need JXCF72. We hope you find this helpful. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWill this match the profile line of appliances?

Asked 3 years ago by al79.

• A:Answer Hello and thank you for your interest in this beautiful range hood. This can be paired with the Profile line as we design our stainless steel appliances to compliment each other across product lines. This allows you the opportunity to mix and match and still have a unified look. We’re happy to answer any additional questions you may have. We appreciate your time and hope you have an amazing day. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow many CFM is the exhaust fan.....on the 30"?

Asked 3 years ago by tom.

• A:Answer Hello- Thanks so much for reaching out. We are happy to help! This model has a 350-CFM venting system with boost that will effectively remove smoke, grease, odor and moisture. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questioncan this be mounted ceilng/island or just wall

Asked 3 years ago by Lee.

• A:Answer Hey there, This is a good question and we're happy to answer! This hood is only designed to be mounted on the wall. If you are seeking an island hood we do have a model. Please check out model PV977NSS. Thanks for choosing GE. Have a great day! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionMy ceiling is just shy of 7 feet - will this fan work with that? If not, would any other model work?

Asked 3 years ago by Anonymous.

• A:Answer Thank you so much for taking the time to reach out to us about this wonderful range hood. We're happy to help! The lowest ceiling this range hood can accommodate for is 7' 4" and we apologize for any frustration or inconvenience this may cause. If you were looking for a different range hood in slate, we do manufacture several under-cabinet models that would not have this restriction. If you are interested in any of these models, please feel free to reach out to us on social media so we can continue to assist you. If you have any further questions or concerns, please feel free to contact us any time as we are always here to help. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan we install it over a center gas range? Or will this work only when installed against a wall.

Asked 3 years ago by banerjee.

• A:Answer Hey there, thank you so much for your interest in our range hood. This is unit must be installed against a wall. If you're needing help finding a hood that meets your needs, reach out to us on social media at any time and we'll be happy to help. We'd love to see you in our GEA family! - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs there a ductless option ?

Asked 4 years ago by Stina.

• A:Answer Hello and thank you for asking. This model can be installed as a recirculating ventilation unit with the JXCF72 – Charcoal Filter. Hope this works for your home. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIf my ceiling height is only 7’, do I need a shorter duct cover? Or will this work ok?

Asked 4 years ago by Anonymous.

• A:Answer Hi there - We're so glad you reached out to us about this and we're happy to offer guidance about which range hood will fit your space. This model (JVW5301SJSS) will not adjust to fit a ceiling below 7' 3"; so since your ceilings are 7', this range hood will not fit in your space. In this case, a custom insert vent hood might be a good alternative, such as UVC9300SLSS. It still requires a minimum 24" of space above the cooktop, but there aren't any ceiling-height limitations. It's also important to note that the custom cabinet internal height must be 18-1/2" minimum for vertical venting and 29" minimum for recirculation. Pages 10 through 13 of the installation instructions has detailed information about the installation preparation for this custom hood: https://files.bbystatic.com/%2FRdm%2FtAzAY2hQpSNfQeQaw%3D%3D/3E4DA4A4-4450-47F8-952C-FCE93F203760.pdf. We encourage you to review that information to discern if it will work in your space. Of course, if you have any further questions, you can always connect with us again - we are more than happy to help out. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have 10’7” ceilings. What model extension can I purchase for this exhaust hood?

Asked 4 years ago by Ryano395.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Stainless Steel

• A:Answer Hello - Thanks for reaching out! To reach a 10' ceiling, you would use a JXDC72 extension kit and the unit would need to be installed at 36"-38". We're sorry, however, we don't have an extension for ceilings that are above 10 ft. and unfortunately, it's not possible to couple multiple duct covers together. Custom fabrication will be required for heights beyond our maximum of 10 ft. Thanks for checking with us! - Sharon@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan this model vent out through an exterior wall?

Asked 4 years ago by BC.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Yes

  Answered 4 years ago by Silvrgee

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Q: QuestionI have a 9 foot ceiling and keep getting different answers as to the duct covers. I was told I would have to purchase an extension kit, part number UXDC72FJDS. However, previous questions on this page, answered by GE state the the unit fits 7-4" to 9".

Asked 4 years ago by gh.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Hi - We genuinely apologize for any confusion we may have inadvertently created regarding the this beautiful vent hood and included duct covers. The duct covers included with the unit can be adjusted for ceilings between 7 3/4" - 9" depending on the distance between the bottom of the hood and the cooktop. Please see Page 6 of the installation instructions for additional information -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-8.PDF -- We hope you find this helpful! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCould I reduce the duct size to 4" from 6"?

Asked 4 years ago by Maldy.

• A:Answer Hello. We do not recommend reducing the duct pipe from 6" down to 4" as it was not tested and approved. This hood is designed to be vented vertically through the ceiling and using 6" round duct. Hope this helps your installation. Geoff@GEA

  Answered 2 years ago by GE Answers

  
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