A:AnswerHello- We are sorry to hear you are having this issue with your refrigerator. We recommend resetting the electronics by flipping the breaker off or unplugging the unit for at least 5 minutes. During this time, don't open the doors. Then restore power and if the refrigerator doesn't start cooling after a couple hours, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. We hope this helps! Joyce@GEA
A:AnswerHi, Thanks for your questions and interest in our refrigerators! We're very happy to help. The 21.8 cu. ft. side-by-side model has these exterior dimensions: 69-1/2" H x 35-3/4" W x 30-3/4" D. You may view this terrific model at: https://www.geappliances.com/appliance/GE-21-8-Cu-Ft-Counter-Depth-Fingerprint-Resistant-Side-By-Side-Refrigerator-GZS22IYNFS. Yes, Best Buy will deliver and pick up and recycle your old refrigerator. Please check with your sales associate for more specific information . This link will have some additional information that should help! https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002.
If you have questions in the future, please let us know. We're always here to help! - Sharon@GEA
A:AnswerHi - We appreciate your interest in this gorgeous GE refrigerator. This model does not offer Shabbos mode. You would need the optional Shabbos Keeper which is available for purchase separately. For additional information, please reach out to us on social media. All our best! Vikki@GEA
A:AnswerHello, thank you for your question. There is not a way for the temperature setting to remain on the screen permanently after selected. We apologize for any inconveniences this may cause. Please don't hesitate to reach out with any questions or concerns you may have. -Chris@GEA
A:AnswerGreetings,
Thank you so much for your question. This model refrigerator only has a single evaporator. Let us know if you have any other questions. Stay well! Mike@GEA
A:AnswerHi there, thanks for reaching out! We'd love to help. If you're wanting to store cheese in one of the drawers, we'd recommend either the top, Snack Drawer, or larger bottom drawer. The middle drawer is the only on that has the ability to control the humidity. We'd recommend, if your store veggies in the middle drawer, to set it to High. If you're storing fruits in this middle drawer, we'd recommend setting it to Low. We hope this helps and that you're staying safe. -Michael@GEA
A:AnswerHi there, Nana - We're sorry to hear that your freezer's gasket is loose. Yes, the gasket can be replaced, the part number you will need is WR24X20455. Here is an article that provides instructions for replacing the gasket: https://bit.ly/36Ybb4I Thanks so much for asking! -Mikayla
A:AnswerHi Heather - It's nice to hear from you! We certainly appreciate your loyalty. Our stainless appliances are designed to complement each other across product lines so that you can easily mix and match GE and Profile appliances and get one unified look. Stainless steel in general can have a slightly varied look depending on the lighting and location of the appliance in the kitchen. We're glad to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com. Sue
A:AnswerHi krisum3 - Thanks for viewing GE Model GZS22IYNFS! The dispenser will not operate with the refrigerator door open. Both doors must be fully closed. If you have any additional questions, we are also happy to help at GEAppliances.com. Enjoy! Sue
A:AnswerHi Bianca - Thanks for your interest! GE Model GZS22IYNFS comes with a Limited 1-Year Warranty (*30 Days- Water Filter). You can view written warranty details in the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF - GE Appliances Repair is well equipped to take full and comprehensive care of your appliances. Conveniently schedule service online at https://www.geappliances.com/ge/service-and-support/service.htm or call GE Appliance Service at 1-800-GECares (1-800-432-2737); Monday – Friday: 7 a.m. – 10 p.m. ET; Saturday – Sunday: 8 a.m. – 6 p.m. ET. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerOh no! Thanks for reaching out to us, Andrea. We are sorry to hear of this unfortunate experience with the door shelf in Model GZS22IYNFS and apologize for any inconvenience this has caused. Replacement shelves can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. We're glad to have you in the family, Andrea. Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHi - Thanks for viewing GE Model GZS22IYNFS! Yes, the icemaker will stop making ice when the tray is full. Check out page 15 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi dewdog - Thanks for considering GE Model GZS22IENDS! A plastic egg holder is not included. Take a look at the following link- REFRIGERATOR EGG STORAGE BIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18741 - We can certainly share your disappointment with our design team. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi eme - Thanks for your interest! Black Slate is a matte finish that resists fingerprints. Explore Black Slate at :https://www.geappliances.com/ge/black-slate-appliances.htm - Keep in touch at GEAppliances.com. Sue
