A:AnswerHello MMO - Congratulations on the new refrigerator! We would love to answer any questions you might have. With a new installation, the icemaker will not start immediately after being plugged in, since the icemaker must reach a temperature of approximately 15 degrees F. before a cycle is initiated. Please allow up to 24 hours for the icemaker to begin cycling. Let us know if we can help with anything else. - John@GEA
A:AnswerHi there, Cyn7 - Great question! You can view your refrigerator's Owner's Manual here: https://bit.ly/3mcXB4p If you would like a paper copy, please contact us here: https://www.geappliances.com/ge/service-and-support/contact-others.htm Thanks for asking! -MikaylaGEA
A:AnswerWe'd recommend checking if your refrigerator is completely level to the ground. If the unit is not leveled properly it can prevent the doors from closing on their own. You can level by turning the leveling legs clockwise to raise the refrigerator, and counterclockwise to lower it.
If additional assistance is required, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393.
A:AnswerYou can use a bypass plug in your refrigerator. If you do not already have one, the correct bypass plug for your model is part number WR17X33825. - Julia@GEAppliances
A:AnswerPlease PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your fridge so we can further investigate. -Don@GEAppliances
A:AnswerThere will be some noise from this unit. We would recommend checking your use and care manual for normal operating sounds (page 48). If you find that you are hearing more of a concerning noise, we suggest calling our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
A:AnswerTo inquire about any costs associated with delivery, installation and haul away, we would recommend reaching out to the local store or Best Buy's customer service at 1 (888) 237-8289.
A:AnswerThere is a button on your control panel called "Ice Maker" that you can press to turn your ice maker off. If your refrigerator is freezing items, please ensure that it is set to the correct temperature and that the food load is at least half full. If this does not help, please schedule service by calling 833-426-3393.
