A:AnswerHi,
Good question! We appreciate your interest in this model and we'd be more than happy to help. In the event of a power failure, the oven is inoperable and no attempt should be made to operate it. However, the surface burners may be lit with a match. To do so hold a lit match near the ports beneath the surface burner cap, then slowly turn the knob to the LITE position. Once lit, surface burners will continue to operate normally. Hope this helps!
-Sylvia@GEA
A:AnswerHello there! Thanks for your question. We found that this unit does not have numbers on the knobs. For range's that do have numbers on the knobs, the numbers do not have a specific heat setting that go along with them. If you have any questions, please feel free to reach out to us at our social pages. Stay safe. Emily@GEA
A:AnswerHi there - Great question! To adjust the time, press the Set Clock pad once until the display is flashing. Use the + and - pads to adjust the time. Press Start to save the time. These instructions can be found on page 11 in the Owner's Manual here: https://bit.ly/2OSkHkK. We hope to this helps! -Mikayla@GEA
A:AnswerHi there - Great question! We're finding that there is not supposed to be a metal covering on the back of this range. We apologize for any confusion this may have caused. Thanks for checking! -Mikayla@GEA
A:AnswerHi gwen, thank you for reaching out to us and for your patience. We truly appreciate your interest in this fantastic gas range and are happy to answer this for you! The configuration of this range's edge-to-edge cooktop offers you a large cooking surface and five surface burners with various heat outputs for your cooking flexibility. It also features a Precise Simmer burner that delivers low, even heat for delicate foods, a Power Boil Burner that delivers high heat for fast boiling, and a fifth large oval burner in the center for griddle cooking. - When using any of these burners, the control knob will rotate from high to low to control the heat selection and adjust the flame size. You can learn more about using the surface burners on page 7 of the Use and Care Manual, seen here: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/262cf6a2-85c0-406a-8edf-62c5583b224f.pdf. - If you have any additional questions about using the burners or would like to learn more about the many features that this range has to offer you, please don't hesitate to reach back out to us. Thank you for being a part of the GE Appliances family! -Eliza@GEA
A:AnswerHey Andee, we're happy to help. The kit will consist of parts looking like nuts and bolts. Also, the conversion instructions are located in the wiring diagram (mini-manual) and are included with the LP kit attached to the appliance near the pressure regulator. We hope this answers your questions! - Guy@GEA
A:AnswerHi Lynn! We appreciate your question. While we are not aware of the steam clean cycle causing an issue for birds, the bird owner may choose to move their bird(s) when steam cleaning. I hope this helps. Emily@GEA
A:AnswerHi there,
We appreciate you reaching out. We're happy to answer your question. None of our gas range grates contain Teflon or any other PTFE or PFOA material. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello there! Thanks for your question. We're sorry that the power cord on your unit isn't long enough. We see how this can be frustrating. You can contact the GE Appliances Parts department at 1-800-626-2002 to see if there's a longer power cord for your range that you can purchase. Stay safe! Emily
A:AnswerHello! We appreciate you choosing GE Appliances. It is a pleasure to share more about this excellent range. The finish on this range is stainless steel and does not have a fingerprint resistant coating. It is easily cleanable with mild soap and water and a non-abrasive cloth. We hope this helps. - John@GEA
A:AnswerHello Scottyb - Thank you for the interest in this spectacular range. The model number to this appliance is JGBS66DEKWW. However, we do not recommend the use of aluminum foil or after market matts as they will constrict air flow and could be a potential fire hazard. Let us know if you have any more questions. - John@GEA
A:AnswerHello and thank you for choosing GE Appliances. You can find the manual for this range here: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/c759c460-73b9-4a79-bad7-580b01a16fbb.pdf Feel free to contact us on social media should you need a hard copy version. Thanks! - John@GEA
