A:AnswerThanks for reaching out about this. We're happy to offer some insight. In the case of a power outage, you can light the surface burners on your electric ignition gas range using a match. Hold a lighted match next to the burner, then turn the knob to the low position. Please be sure to use extreme caution when lighting the burners this way. Let us know if you need anything else, we're happy to help! Take care, Kelsey@GEA
A:AnswerDobyou know it after the install they set the oven to 350 and let it run for 40 mins?? You need to do this before you actually use it the 1st time to clear the factory paint and oils out....it will smoke a little the first time it's used.
A:AnswerHello. Thanks for reaching out! This oven has a variety of cooking modes to help you get the best results. To bake, press the Bake pad, use the + and - pads to adjust the temperature, then press Start. Check out page 11 here to explore more cooking methods: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/Use%2Band%2BCare%2BManual%2BJGBS66REKSS.pdf. If you have any additional questions, please reach out. We are happy to help and happy cooking! - Kianna@GEA
A:AnswerHello! The BTU for each burner: Left Front is 15,000 BTU, Left Rear is 5,000 BTU (Precise Simmer), Right Front is 9,500 BTU, Right Rear is 12,000 BTU, and the center is 10,000 BTU. Thanks for reaching out and considering this amazing range for your home. -Gina@GEA
A:AnswerThanks so much for taking the time to reach out to us about this great range! In this case, we recommend you check out the installation instructions for your range, linked here, as it has very detailed information regarding the gas supply: https://files.bbystatic.com/DiYrE7dKSEQgoYlJtYFesQ%3D%3D/Installation%2BInstructions%2BJGBS66REKSS.pdf Please let us know if you have any other questions or concerns as we are always here to help! -Chris@GEA
A:AnswerHey there! You'll pull the door down and then the rack inside slides out. You can view a drawing of how this looks on page 13 of the user manual here: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/Use%2Band%2BCare%2BManual%2BJGBS66REKSS.pdf. We hope this helps! Thanks for considering GE Appliances for your home. -Gina@GEA
A:AnswerIt does not have a cut out but you should be able to slide it under the range. I have a very similar setup with my gas line and I was able to run a flexible line off the stub to the range and then push the range all the way back to the wall flush without any issues. Hope it helps.
A:AnswerOh no, we are so sorry to hear that despite your range's burners working, the oven is not. Your frustration with this is understood and something we would love to look into further as this is not the experience we strive so hard for. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps. -Chris@GEA
A:AnswerHi there,
Great question! This range only has steam cleaning. If you are looking for a gas range with self cleaning, check out model JGB660SPSS. Have a great day! Mike@GEA
A:AnswerHello- We appreciate your question. Best Buy does haul away other appliances for a small fee. Please check with your associate to confirm. Here's a link to view additional information. https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025 If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerWe truly appreciate you taking the time to reach out to us about this great range and are happy to help. There is an "Oven Light" button on the control panel of this range that will allow you to turn the oven light on without needing to open the door. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
A:AnswerHi there, we appreciate you finding the time to reach out to us. The oven can't be lit when the power is out, but the cooktop can. On gas ranges and cooktops, you can light the burners with a match. Hold a lighted match to the burner, then turn the knob to the "LO" position. Use extreme caution when lighting burners this way. We're hoping these details are found useful and we're wishing you the absolute best. - Guy@GEA
