“Is there anyway to turn up grill heat? The flames are low and doesn't heat up the grill well. Thanks”
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Hi Bunny - Thanks for reaching out to us and for choosing GE. We are sorry to hear the griddle is not heating well and glad to help. It is normal for the center/griddle burner to have a low flame. However, if the range was converted from Natural Gas to LP (Liquid Propane), the rate on the center burner is only 8,000 Btu/hr. If flames seems excessively low, check for correct orifice spud ‘86L’. If other burner flames also seem low, there may be a problem with supply pressure. If long cook time on griddle, check the following: 1. The griddle should not be placed on top of center grate; center grate is to be removed when using griddle. 2. It may help to preheat the griddle on High for 2-5 minutes, depending on the food. If these tips do not help, there’s a slight chance the burner valve may be restricting flow. A qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We love having you in the family and hope this is helpful. Keep in touch at GEAppliances.com for all your appliance needs. Sue
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