just received today and tried to make a frozen blended drink like a Frappuccino. Blender would only run for about 10 seconds. When it did finally come back on, the motor would run but the contents in the pitcher would not move at all to blend it more. null

Question

GoodNews · Accepted Answer

I got the same results with soft vegetables for guacamole - total failure to produce the intended and reasonable results.

Nana · Answer

Hi, what I figured out using mine was plug it in then turn the nob to 4 or 5 then click the  onbutton, but make sure you have enough liquid in the pitcher too.

GE Answers · Answer

Hello - we're glad to assist with this concern. Please ensure that all the pieces are properly put together, as incorrect assembly could stop the machine from operating. You can also troubleshoot the appliance by unplugging it for 2-3 minutes and trying it again. -- If you believe your situation to be abnormal, we strongly suggest taking advantage of your warranty. You can learn more about the warranty on page 9 of your manual here: https://content.syndigo.com/asset/12f61be9-a0fb-45b4-897b-b6b360cc207d/original.pdf -- We hope that this answer was helpful. Have a great day. - Pablo@GEA

Answered by GE Answers 3 years ago

“just received today and tried to make a frozen blended drink like a Frappuccino. Blender would only run for about 10 seconds. When it did finally come back on, the motor would run but the contents in the pitcher would not move at all to blend it more.”

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