“Just bought a brand new GE portable AC, 550 sqft. Model: APCD10JASGW1 Followed all instruction, but no cold air. We had it running for over an hour thinking maybe it needed to warm up or something. But still no cold air. Help please.”
1-1 of 1 Answer
Hello Bjam, Thanks for contacting us! We're sorry to hear about your air conditioner not functioning properly. We'd be glad to help you with a few troubleshooting tips. We found that if a unit is not cooling, it could be that the room is very hot and humid. If this is the case, the unit may take longer than usual to cool the room. We also suggest making sure the appliance is on the correct setting. The mode should be "Cool", and the fan should be on "High". We also suggest making sure doors and windows are not opened, and there is nothing blocking the airflow. If these troubleshooting tips don't work, you may need someone to ensure it was installed correctly. We hope this information helps, and if there are anymore questions please contact us. Thank you for your time, and have a great day! -Sylvia@GEA
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