“If the control panel cannot read your finger; will the whole range need to be replaced or can this be fixed by a tech?”
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Replacing the control panel took just a few minutes by the guy who came to do it. It was under warranty so I can't say how much a new one would cost.
Sorry, there was a problem. Please try again later.Hi SweeetE245 -Thanks for choosing our GE Profile™ Series! We are sorry to hear this, as it is not what we would expect to occur. If the control panel is not responding, make sure it is not locked. Press and hold the "0" pad for 3 seconds to lock or unlock the controls. If the controls are not locked, disconnect power at the circuit breaker for at least 30 seconds and then reconnect power and try again. For further assistance, please contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We are confident our factory-trained service technicians can resolve any issues to your satisfaction and will not require replacement. Keep in touch. We are always eager to provide assistance! SUEatGEA
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