A:AnswerHi Nikki- Thanks for choosing our GE GTS21FGKWW! IM4D is the correct icemaker. What you're probably seeing is the white cap in the icemaker plug outlet. It has two slots that make it look like an electrical outlet, but this is just part of the outlet cover. The cover, which is about 1" deep and about the diameter, of a quarter should pull straight off. We hope this is helpful. Keep in touch! SUEatGEA
A:AnswerHi Chuck265- Thanks for choosing GE! The refrigerator came equipped with a factory-installed icemaker. The replacement part number is Electronic Ice Maker Assembly Kit WR30X10093. You can view and order online at GEApplianceParts.com: https://www.geapplianceparts.com/store/parts/spec/WR30X10093 - SUEatGEA
A:AnswerHi Browntown- You may visit our authorized distributor, Mabe Canada Inc. (formerly CAMCO), on the Web at www.geappliances.ca for product information. You may also contact them at 1-877-994-5366. Thanks for checking with us! SUEatGEA
A:AnswerHi gabe- GTH21GBEBCC is compatible with IM6D. You can view and order online through GE Appliances Parts at: https://www.geapplianceparts.com/store/parts/spec/IM6D - Keep in touch! SUE@GEA
A:AnswerHi Lugnut- This is Sue at GE Appliances. Thanks for choosing our GE Series TCS18PADBRBS! The compatible icemaker kit IM6D can be ordered online at the following link: https://www.geapplianceparts.com/store/parts/spec/IM6D - Or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Thanks for checking with us!
A:AnswerHello Dayna,
I am happy to help. Please GE Parts at 1-877-959-8688
Mon–Fri 8am–7pm, Sat 8:30am–5pm ET to order parts and obtain pricing. Thank you for checking with us. Lisa from GE Appliances.
A:AnswerHi Nancy- Thanks for choosing our GE® 20.8 CU. FT. TOP-FREEZER REFRIGERATOR
GTS21FGKWW! This model is frost-free and not manual defrost. Frost-free refrigerators defrost automatically so there is no need for you to manually defrost the unit like the "old days". A website correction request will be sent to BestBuy. We apologize for any confusion. Thanks for reaching out to us!
A:AnswerHi Nancy- This is Sue at GE Appliances. Thanks for choosing our GE Series GTS21FGKW0W! Yes, IM4D Icemaker Kit is compatible. Thanks for checking with us. Enjoy!
A:AnswerHi Steve- This is Sue at GE Appliances. Thanks for choosing our GE model # TBX18IIDARWW! IM6D is a universal icemaker kit for most top-mount refrigerators since 2001. View and order online at GEApplianceparts.com: http://www.geappliances.com/ge/parts/search/?icid=GEARpartsflyout-search - Also, if you only need the factory-installed icemaker, the part number is WR30X10093 (Ice Bucket WR30X10154). Thanks for checking with us!
A:AnswerHi fishman1958- This is Sue at GE Appliances. Thanks for choosing our Profile Series PFE28KMKES! Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family. Always have extra ice on hand with an optional second icemaker in the freezer. IM5D Icemaker Kit sold separately at this link: http://www.bestbuy.com/site/ge-icemaker-white/5231209.p?skuId=5231209 - Thanks for checking with us. Enjoy!
A:AnswerHi Jazzbo82- This is Sue at GE Appliances. Thanks for viewing! No, the icemaker does not have an adjustment for the amount of time water fills the tray. A switch opens a solenoid water valve and lets in just enough water to fill the ice mold. You can view the Installation Instructions for Im4d at the following link:https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60698-2.pdf - Thanks for checking with us!
A:AnswerHi Ed- This is Sue at GE Appliances. Thanks for choosing our GE Series GSS221BPACC! No, IM4D Icemaker Kit is not compatible. Your refrigerator is compatible with IM6D Icemaker Kit. You can view and order online at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/IM5SS - Or contact our GE Appliances Parts Team at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Get 20% off plus receive FREE standard shipping on parts and accessories orders over $50.*Use Promo Code: WOW20 (*Offer valid 4/6/17 - 4/27/17). We hope this is helpful. Keep in touch!
A:AnswerHi Trish- This is Sue at GE Appliances. Thanks for choosing our GE PROFILE™ ENERGY STAR® 22.2 CU. FT. BOTTOM-FREEZER DRAWER REFRIGERATOR PDS22MCRWW! We are sorry to hear the icemaker is no longer working. The green light does not light when the freezer door is open. The icemaker power light will turn green when the freezer light switch is pressed in or when the freezer door is closed. Turn the icemaker Off for 15 seconds and turn back on.
Push in on paddle 3 times and only 3 times within 15 seconds of powering the icemaker back on. Within 3 minutes, the icemaker should enter the harvest state. See the following link for details on diagnostic test: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17404 - If the icemaker was not turned off when the water was turned off, this can cause the water valve to fail. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us!
A:AnswerThis is the correct ice maker for your model refrigerator. If you are having trouble installing the part, please set up a service appointment with our technicians: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
A:AnswerHello Dave - this is Nancy at GE Appliances and we are happy to help you. Yes, this IM4D icemaker kit will work in your CTX18EASWRWH refrigerator. We hope this helps! Thanks for checking with us!
A:AnswerHello Danny - this is Nancy at GE Appliances and we are happy to help you. Yes, this icemaker will work if installed in the GTH17JBD4RBB refrigerator. We hope this helps! Thanks for checking with us!