A:AnswerHi TANMOY- Thanks for choosing our GE Profile Series! We are sorry to hear of this unfortunate experience and apologize for any inconvenience this has caused. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. If you need further assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us! SUEatGEA
A:AnswerI removed a similar looking logo from a different GE microwave and learned that there are 3 holes in this area! GE support was kind enough to send me a replacement badge.
A:AnswerHi Judi - Thanks for choosing GE Profile Model PVM9005SJSS and welcome to the family. We are sorry to hear the display is flashing strange characters and apologize for any concern and inconvenience this has caused. Fault codes are programmed in all microwave oven controls. These codes help our technicians quickly diagnose issues with the microwave oven. We suggest viewing the following link - MICROWAVE ERROR, FAULT OR FUNCTION CODES: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16575 - We suggest turning off power at the circuit breaker (or unplug) for 30 seconds to reset the electronics. To reset the clock, view the Use and Care Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40756-2.pdf - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We hope this is helpful. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
