1-1 of 1 Answer
Hi Larry, thanks for reaching out to us. We're very sorry if your microwave is having power issues. We would not expect this for our customers so we're happy to help. We first suggest disconnecting power to the unit for 2-3 minutes to reset the controls. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). If your microwave was purchased less than a year ago you're covered under the warranty for a free service trip. We hope this helps. - Guy@GEA
Sorry, there was a problem. Please try again later.