A:AnswerOur microwave died after 2 years! GE profile has a web site with new models. We found one exactly the same size as our old one. The old trim kit fit on the one. Best Buy employee was very helpful and they can help you with making the right selection.
A:AnswerHello,
Great question! We appreciate your loyalty to GE Appliances and we'd be happy to help. We found that model PEB7227DLBB would be a compatible replacement. You can view this appliance in the link below:
https://www.bestbuy.com/site/ge-profile-2-2-cu-ft-built-in-microwave-black-on-black/5958622.p?skuId=5958622
Hope this helps!
-Sylvia@GEA
A:AnswerHello MikeA,
Thanks for reaching out. We're more than happy to answer your question. This this trim kit is compatible with microwave model PEB7227ANDD. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:Answernew microwave is just enough wider and longer that the old does not fit. Screw holes are not the same and the bases design is taller in places. I altered my old one and made it work but it sticks out about 1 inch more than the old. Biggest problem is it is deeper than the old one and sets higher on the base unless you do some creative bending.
I needed mine asap for the holiday meal so I made it work.
A:AnswerHello Cris,
We appreciate you reaching out and are happy to answer your question. For any questions regarding parts, we recommend you contact our parts store. You can call them at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. This microwave is 1.4 cubic feet. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi there Jenni,
Thanks so much for reaching out. We're happy to help find a replacement model. We would like to recommend model PEB9159SJSS. This model requires the same cutout space as your current model, so no modification is needed to your cabinet space. Please note that you will need to use the built in kits for this model since they are made model specific.
Optional 27" Built-In Kit JX9152SJSS
Optional 30" Built-In Kit JX9153SJSS
We hope this model is to your satisfaction. Best wishes -Mike@GEA
A:AnswerHello WestTexasGal - Thank you so much for reaching out about your microwave needs. This is the perfect model to replace your current unit. The riser is included in the trim kit which is sold as a separate accessory. Old trim kits will not retrofit new models. We apologize for the inconvenience. The trim kits needed to install the unit are the 27" JX7227DLWW or 30" JX7230DLWW. Keep in touch! - JB
A:AnswerHi gj12 - Thanks for reaching out to us! We are sorry to hear the necessary parts are no longer available and apologize for any inconvenience this has caused. A replacement will require cabinet modifications. Model PEB7227DLWW is 14"H x 24 1/8"W x 19 3/4"D. We suggest viewing the Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We also offer GE Profile™ 1.5 Cu. Ft. Countertop Convection/Microwave Oven
Model # PEB9159DJWW (Dimensions: 13 H x 21 3/4 W x 20 D). See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB9159DJ_R2.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi - Model PEB7227DLBB comes with a Limited 1-year entire appliance warranty. See written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40780-1.pdf - GE Appliances Repair is well equipped to take full and comprehensive care of your appliances. Conveniently schedule service online at GEAppliances.com/service or call GE Appliance Service at 1-800-GECares (1-800-432-2737); Monday – Friday: 7 a.m. – 10 p.m. ET; Saturday – Sunday: 8 a.m. – 6 p.m. ET. We'd love to have you in the family! Sue
A:AnswerHi TEBaker - We certainly appreciate your loyalty and glad to help! We were unable to identify Model Number DE68-40938A. Please double check the number. PEB7227DLBB can be installed in a 27" or 30" wide cabinet with GE® Required 27" Built-In Trim Kit JX7227DLBB or GE® Required 30" Built-In Trim Kit JX7230DLBB (sold separately). Note: If you have a built-in double oven or double ovens with microwave, they are designed as one model and are wired together. You cannot replace just one of the ovens or the microwave. You would need to replace the entire double oven. You can also reach out to us at GEAppliances.com. We are always eager to help. Sue
A:AnswerNo idea about size - but I would buy a different microwave! This one is TERRIBLE! The latch door opener broke within first 2 weeks of use - right out of the box - very hard to push to open it, then after they came out to fix it, it broke while the repair guy was here, so had to order all new front door, front panel and latch - after, they scheduled me two times, and I waited all day for technician, I called and they had cancelled my order..so I had to reschedule again - after that time, guy comes out and fixes it with all their new parts, and it would open, but still making the same catching feeling, then broke again, so he took some of the old parts, and mixed them with the new parts, and got it working....I am sure it will break again, as all the parts are cheap and made of plastic gears.... I know because I watched him take it apart and put it back together - We have a spare microwave in garage from Walmart that opens and closes great and will use that when it breaks again. Only reason I ordered this one was because I have a built in space and have to accommodate that.
A:AnswerYou will most likely need to purchase a new trim kit to match the new microwave. We replaced a GE microwave model that was only 4 years old and the new replacement (the GE model recommended to replace it) was not compatible with the trim kit. The metal brackets would not work with the new microwave. Good news, though. The new trim kit works well and is designed to be much more sturdy than the old one we replaced. We purchased the GE microwave PEB7227SLSS and the trim kit JX7230SLSS. They are compatible and a great option for replacement.
A:AnswerHi Sam- The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLBB. Trim kits are not interchangeable. You will also need GE® Required 27" Built-In Trim Kit JX7227DLBB or GE® Required 30" Built-In Trim Kit JX7230DLBB. We suggest to view the Quick Specs at the following link for more details including cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We certainly appreciate your loyalty! Enjoy- Sue
A:AnswerHi Grammy- We certainly appreciate your loyalty! GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFBB and GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072DHBB are compatible with optional Undercabinet Hanging Kit JXA019K (sold separately). This hanging kit allows you to free up counter space. Keep in touch! SUE@GEA
A:AnswerHi Taz- The most comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW (24 1/8"Width x 14"Height x 19 3/4"Depth). If installed in a cabinet, it is compatible with GE® Required 27" Built-In Trim Kit JX7227DLWW and GE® Required 30" Built-In Trim Kit JX7230DLWW. We suggest to view the Quick Specs for cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We certainly appreciate your loyalty! Keep in touch - SUE@GEA
A:AnswerHi Ronnie- It's great to hear from you! Thanks for continuing to make GE Appliances a part of your home. Yes, GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227DLBB is a comparable model. It is compatible with GE® Optional 27" Built-In Trim Kit JX7227DLBB and GE® Optional 30" Built-In Trim Kit JX7230DLBB (Built- in Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model.) We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Enjoy! SUE@GEA
A:AnswerHi Donna- Thanks for choosing our GE Profile™ Series PT7050SFSS! We suggest to view our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS and GE® Optional 30" Built-In Trim Kit JX7230SLSS (sold separately). Check out the Quick Specs at the following link for details including cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Enjoy! SUEatGEA
A:AnswerHi JohnB- Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. JNM7196DKWW is approximately 29 3/4"W x 16 1/2"H x 15 1/2"D. Check out the Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JNM7196DK_C3.pdf - Thanks for your loyalty. Enjoy! SUEatGEA
A:AnswerHi MacHarry- We appreciate your loyalty! Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS and GE® Optional 27" Built-In Trim Kit JX7227SLSS (Stainless Steel) or GE® Optional 27" Built-In Trim Kit JX7227ELES (Slate). SUEatGEA
