A:AnswerWe appreciate you reaching out about this and are so sorry to hear that your microwave has stopped working. Trim kits are model-specific, so you will need to purchase a new trim kit along with a new microwave in this case. That said, if you would like our help finding a new model that will be a great fit for your kitchen, let us know. We would love to help! -Chris@GEA
A:AnswerThanks so much for taking the time to reach out to us about this! The light bulb in your microwave is not consumer replaceable and we apologize if there's any inconvenience around this. You will need to schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA
A:AnswerThanks for your question and interest in our microwaves! We took a look at this and there are currently not ant microwaves that are compatible with your trim kit. If you're looking for a replacement, model PEB9159SJSS would be a good fit and can be purchased with either a 27" or 30" trim kit. We did want to let you know, though, that its dimensions are a bit different than your current model. Your current microwave has the following dimensions: 15-1/4" x 23-13/16" x 18-1/2" (HxWxD). The model we recommended is 13" x 21-3/4" x 20" (HxWxD). We hope this helps! -Chris@GEA
A:AnswerI was told that microwave ovens are not really built in units. My oven is a GE model manufactured as a countertop model. They do sell a trim kit for it. It is designed to overlap my cabinet much like a picture frame made of stainless steel. So it does look like a built in unit without really being one. To get the. Best fit I hired a cabinet maker. The finished unit looks great.
A:AnswerDimensions may not help to determine the fit. I got my microwave a few weeks ago. dimensions were perfect, but still it did not fit my old trim kit. It was the bottom that was different. If you are lucky it might fit, You can try and if it doesn’t work you can order new trim kit later. Delivery times for trim kits are longer than for microwave. I am still waiting for mine. Good luck.
A:AnswerI used my old trim kit from my old 11 year old microwave that died. I had to do a lot of modifying but am satisfied with results. I had to do a lot of cutting of the metal support from my old microwave but the unit ones does fit in old space.
A:AnswerI do not work for Best Buy but I replaced the microwave like the one you have. I learned that the manufacturer is in China and they no longer manufacturer the microwave with a convection feature. The external dimensions of the oven is the same. However the rotating plate is very much larger. So the internal dimensions of the oven is much larger. They still manufacturer the trim kit so it looks like a built in unit even though it is not built in. Hope this helps.
A:AnswerYes, you will have to purchase a new trim kit. We purchased this GE microwave to replace the exact same GE microwave Model that was installed in 2015. The old trim kit did not fit this current GE model. If you go to the GE website, it will tell you what matches it. It should also tell you on the Best Buy site as well (underneath the microwave).
A:AnswerI recently replaced a GE Microwave that was installed in 2004 when the house was built.
I am not sure of the model #. When I needed to replace it I got a GE PEB7227DLW.
It was for a built in and I bought the matching surround kit. While its similar to the old
surround there were enough things different that I was happy to get the new surround kit.
A:AnswerHey there, thank you for asking us about this microwave and trim kit! We're happy to let you know that model PEB7227ANDD would replace your microwave. You'll also need trim kit JX7230BLTS (Black Stainless), or JX7230FMDS (Black Slate).
We think you're going to love this model, as it has some really great features! It has sensor cooking, auto and time defrost, and an extra-large turntable.
If you have any additional questions, please reach out to us. We're always happy to help!
Kacie@GEA
