“I just bought this stove and the control knobs are really tight and dont shut the stove off. I had to kill the gas. What can I do? I cannot cook right know. Im very frustrated. The knob light does not shut off.”
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Hi Fcdarauche - Thanks for reaching out to us regarding your new GE Profile Cooktop Model PGP7030SLS. We are sorry to hear of these issues with the control knobs and apologize for any inconvenience this has caused. This is frustrating, we know. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/ser vice-and-support/service.htm?ICID=GEARsupportflyout-service - We are confident our GE service technicians can resolve the issue to your satisfaction. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue
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