Questions & Answers

Q: QuestionDoes sensor cooking work if a microwave shield (splatter preventing plastic cover that goes over the plate) is used? I tried to google it but was not able to find the answer. Thanks.

Asked 3 years ago by MGIL.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Hello - thank you for reaching out to us. We checked the information for this unit, and sensor cooking features can still work with a plastic cover for the food. You can use a cover that is vented and is microwave safe, but we still recommend to cover the food with a lid or vented plastic wrap. -- We hope this response was insightful, and please let us know if we can help with anything else. Take care. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow can I set the power level? I keep getting an error that says "Power level may not be set at this time".

Asked 3 years ago by Darla.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Following. How do I set the power level, type of meat, and temperature on the air fryer. I need this information and it was not included in paperwork.

  Answered 3 years ago by LakeVerified Purchase

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Q: QuestionIs there a manual on how to use all features? Also I was hoping for a cookbook on how long items need to cook.

Asked 3 years ago by BrownieBar.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Following…

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this microwave have a zero-clearance door?

Asked 3 years ago by Ken.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer ????

  Answered 3 years ago by GreatVerified Purchase

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Q: QuestionHi I need to replace my old GE PT970S M2SS. Would the PVM9179SRSS fit without any modifications?

Asked 3 years ago by Al.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Look at specific dimensions

  Answered 3 years ago by GreatVerified Purchase

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Q: QuestionDoes this microwave have a light underneath it that will shine onto the cooktop surface?

Asked 3 years ago by DWPics.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by GreatVerified Purchase

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Q: QuestionDoes this model have the recirculating vent option with a charcoal filter for inside venting?

Asked 3 years ago by tlee.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Yes it does but better to vent it all outside if possible, even if you get a contractor.

  Answered 3 years ago by MrFeoZZVerified Purchase

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Q: QuestionHow do we get an owner’s manual for the GE Profile OTR SS (PMV9179SRSS) Have searched the internet and found lots of references to the manual but NO manual. Please help!

Asked 3 years ago by Joan.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer I would like this info as well, please. Why is it so difficult to obtain?

  Answered 3 years ago by LakeVerified Purchase

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Q: Questioni have GE Profile Microwave/convection oven over the stove model. #JVM1790SK 01. The light display is very faint. Was bright before it was moved.

Asked 3 years ago by Marie.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black

• A:Answer Hello, we're sorry to hear that the light display in your microwave is has gotten very faint. If you need to replace the light you can do so by purchasing item WB08X10051 from our parts store by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Please reach out to us with any additional questions you may have. We're always happy to help! -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this product have a mounting bracket for wall / under cabinet?

Asked 3 years ago by Dave.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Hi there, Yes, all of our over the range models come with the mounting kit needed for installation. Reach out if you have any additional questions. Have a great one! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan this model be placed in a cabinet located under the counter, as in an island configuration?

Asked 3 years ago by Linda.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by GreatVerified Purchase

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Q: QuestionDoes this microwave require a vent be installed that goes outside the building?

Asked 3 years ago by aumfwd.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer no but you can vent it outside if you wish

  Answered 3 years ago by CookplusVerified Purchase

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Q: QuestionDoes this have a 'sound off' option to mute any loud beeping?

Asked 3 years ago by Peggy.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by CookplusVerified Purchase

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Q: QuestionWhat color are the handels?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Slate

• A:Answer Greetings, We're happy to answer your question! The color of the handle is a Black Stainless color. Your business is greatly appreciated. Stay in touch! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHello. Replacing GE JVM192K 003; any wall bracket, cabinet hole match? Thank you.

Asked 3 years ago by Ric.

• A:Answer Hi, We appreciate you reaching out and will be glad to assist you! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So model PVM9179DRWW would be an excellent choice of replacement. Thank you for being part of the GE family. Best wishes! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionJVM290WV 001 replacement above stove?

Asked 3 years ago by Cass.

• A:Answer Hi there - we're more than happy to help! We tried looking for the model you listed, but we couldn't locate the product and the specifications for it. We still want to help you find a replacement for the microwave, so please reach out to us on social media (Facebook, Twitter, etc.). We ask that you please send us your complete model and serial numbers (a picture will work too) and a copy of this question so that we can make an appropriate comparison between models. -- We hope that you found this answer insightful, and we hope to hear from you soon. Have a great day. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the wattage

Asked 3 years ago by Lokg.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer 925

  Answered 3 years ago by GreatVerified Purchase

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Q: QuestionSince this is a convection oven, do you recommend installing heat shields? If so, what kind?

Asked 3 years ago by Dave.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Stainless Steel

• A:Answer This shouldn’t be needed.

  Answered 3 years ago by DisappointedVerified Purchase

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Q: QuestionBest replacement model for PVM1790DR/WW?

Asked 4 years ago by Anonymous.

• A:Answer Hello- Thanks so much for checking with us and for your loyalty to our brand. We are happy to help you find a great replacement. Please take a look at the following model. https://www.bestbuy.com/site/ge-profile-profile-series-1-7-cu-ft-convection-over-the-range-microwave-with-sensor-cooking-and-chef-connect-white/6498922.p?skuId=6498922 If you have any questions, please reach out to us directly. Thank you! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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