A:AnswerChef connect refers to its ability to connect with an oven. Sensor cooking is the systems ability to sense when cooking is done. It works remarkably well
A:AnswerHello - The Reset Filter indicator means it's time to change the charcoal/grease filter. This filter should be replaced when it is noticeably dirty / discolored (usually after 6 -12 months depending on hood usage) or filter replacement LED is on. After replacing the filter, press Reset Filter to complete. Thanks for being part of the Profile family! Take care. -Don@GEA
A:AnswerHi - Thank you for your interest in this feature-packed Profile over-the-range microwave. Our over-the-range microwaves include a 3-prong grounded power cord. We recommend placing the electrical outlet in the cabinet above the unit for easy access. We hope this is helpful and that you choose this great model for your home. Kind regards - Vikki@GEA
A:AnswerIf you use the recommended installation company watch out - they scratched the cooktop in multiple places and will not correct the damage. Best Buy will not help get the company to repair the damage. Good luck.
A:AnswerGreetings,
We'll be glad to answer your question. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. So yes, this model is a fine replacement choice. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. We hope this helps. Mike@GEA
A:AnswerHi - Thank you for your interest in our lovely Profile Convection Over-the-Range microwave oven. The door is not rated for zero clearance. Per the installation instructions: "minimum distance from door hinge side to adjacent wall should equal 1/2". We are glad you checked with us. Kind regards - Vikki@GEA
A:AnswerGood day,
Thanks so much for reaching out. We'll be glad to assist you! Our over the range microwaves cannot be installed in cabinets or spaces where the bottom is covered. They can be installed in a cabinet even if there's not a cooking product underneath, but the height clearances must still be met. If that is not possible to do, we recommend checking out one of these built-in models: PEB9159SJSS or PEB7227ANDD. While they may not have as many features as model PVM9179SRSS, they are designed to be built in. Let us know if you have any other questions. Mike@GEA
A:AnswerIf the call finds that the panel is defective and I need to replace can the cost of the call credited against a purchase of a similar new unit?
A:AnswerHi there - that’s a great question! We can confirm that the microwave oven interior is Stainless Steel. The microwave doors have an outer door, a mesh screen in the window, and a plastic shield or film that covers the screen. The outer part of the door is plastic. We hope this is informative and please feel free to reach out if you have any other questions. Take care. Lauren@GEA
A:AnswerHello - thank you for reaching out to us. We checked the information for this unit, and sensor cooking features can still work with a plastic cover for the food. You can use a cover that is vented and is microwave safe, but we still recommend to cover the food with a lid or vented plastic wrap. -- We hope this response was insightful, and please let us know if we can help with anything else. Take care. - Pablo@GEA
A:AnswerFollowing. How do I set the power level, type of meat, and temperature on the air fryer. I need this information and it was not included in paperwork.
