Why is the long draw frost up? null

Hi – thanks for reaching out! Water under the full width drawer in the fresh food section may indicate a clogged drain tube. If it is frosting up or freezing, it could mean that the temperature is set too low as well. These models require some disassembly to access the defrost drain tube, so we recommend that you contact service. You can schedule service online by visiting the GE Appliances website or by calling 1-800-432-2737. We hope this is helpful and please feel free to reach out anytime with additional questions or concerns. Take care. Lauren@GEAppliances

“Why is the long draw frost up?”

Asked by Papa 2 years ago

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GE Profile - 36 in. Wide 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

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Hi – thanks for reaching out! Water under the full width drawer in the fresh food section may indicate a clogged drain tube. If it is frosting up or freezing, it could mean that the temperature is set too low as well. These models require some disassembly to access the defrost drain tube, so we recommend that you contact service. You can schedule service online by visiting the GE Appliances website or by calling 1-800-432-2737. We hope this is helpful and please feel free to reach out anytime with additional questions or concerns. Take care. Lauren@GEAppliances
Answered by GE Answers 2 years ago
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