“My remote is no longer in sync with my tv. I. Can turn tv on / off manually but the the reader is no longer lit on the tv itself. I regularly use my sleep timer. Turned off automatically last night but tv would no longer turn on with a remote this a.m.”
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I can sure relate with your issues regarding remote controls. Geeksquad must send 3 or 4 Technicians to eventually get the control programmed correctly. It appears Technicians do not receive adequate training or my Genesis AND Harmony remotes are bad quality! (I have a brand new 55" Samsung TV - programming worked perfectly with my previous 55" LG). My own Audio Technician that I've paid for other services, seems to be able to program my remote(s) in about 1 hour and they work perfectly! Why can't Geeksquad do the same?
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